Shottenkirk Honda of Huntsville - Service Center

Gave me a timer not to sure whats it for but got the job done. done. More

Good work, got the job done quickly. They did not try to convince me that I needed other service that I couldn’t afford. They did not try to convince me that I needed other service that I couldn’t afford. More

Service was great, wait time was minimal. Staff was nice. Will recommend to other people. Staff was nice. Will recommend to other people. More

My service and overall experience was fantastic. The car we purchased for my mom is awesome. Our salesperson Tim Reischauer was outstanding. The car we purchased for my mom is awesome. Our salesperson Tim Reischauer was outstanding. More

Had a wonderful experience! Emmanuel was wonderful to work with! Couldn’t ask for better customer service. Emmanuel was wonderful to work with! Couldn’t ask for better customer service. More

It was better under Jerry Damson's ownership. The added 3% service fee even for debit card purchases, when they don't charge any fee for a check is a cheap and underhanded way to make a few more The added 3% service fee even for debit card purchases, when they don't charge any fee for a check is a cheap and underhanded way to make a few more bucks on service. I understand the average service fee is 2-2.5% so Shottenkirk is even overcharging for that on top of the cost of service being more expensive. In addition, you are not told up front that there will be the additional fee, but only find out when you check out and get ready to pay. when you have major work done, the 3% adds up to a significant extra charge. I can understand a flat fee of $3 or whatever the true cost of processing, however, a 3% fee is highway robbery. Think about this, if you get an oil change for $75, the service fee is $2.25, if you have major work at the cost of $2,500, the service fee is $75. And I am willing to bet that the actual cost to process the cards in both instances are exactly the same cost. Shottenkirk needs to rethink this strategy as Jerry Damson has had a long, long positive presence in the North Alabama area, and Shottenkirk has the potential to bury that reputation into the ground. More

In and out fast. Got there and everything went just as planned. No further comment. Got there and everything went just as planned. No further comment. More

Everything was completed in a timely fashion and efficiently. I was very pleased with the service. efficiently. I was very pleased with the service. More

Clean, quick and thorough. Service provider was patient and knowledgeable. Front desk lady was kind and helpful Service provider was patient and knowledgeable. Front desk lady was kind and helpful More

Service is too expensive and a 3% card fee with no warning is hateful. If I'd known ahead of time I would have brought a check. warning is hateful. If I'd known ahead of time I would have brought a check. More