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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
841 Reviews

841 Reviews of Shottenkirk Honda of Huntsville - Service Center

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March 23, 2024

I went for the door edge color matched protector. When I got to my vehice the top if the edge protector was pulled off. It has a rough termination so I expect these will get ripped off on somebodies More

by LHROD02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

March 23, 2024

They have always come thru each time I search for a new Honda, no exceptions. More

by TERRY.G.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Shottenkirk Honda of Huntsville responded

Terry, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

March 22, 2024

Parts and service department are always great to work with. I have two Hondas and take them both there for service. More

by MICHAEL.P.GORDON1
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much, Michael, for your kind words for our service team and for taking the time to leave us this wonderful feedback!

March 21, 2024

I always have a great experience at this dealership. Would recommend to all my family and friends. Had a nail in my tire and it was repaired at no cost. Pleasant surprise and I was very happy! More

by JOFFICER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy five stars
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Mar 22, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! Kevin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

March 21, 2024

Resolved the issue in a very timely period and inspected vehicle for any other issues More

by RMCOBB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for the five-star rating. Thank you for choosing Shottenkirk Honda of Huntsville; we look forward to having you as a valued customer for many years to come.

March 21, 2024

Excellent work. I had a small leak in a tire. It was fixed and I was back on the road in one hour. Quick service. Good interaction with the person I dealt with. More

by CES1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know. I usually deal with Justin Gibbs, and he is always great. But he was off, so I dealt with someone else. I'm not sure who he was.
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Mar 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

March 20, 2024

Service members and quality of work were good. Cost of service seemed excessive. Time to complete service was reasonable. More

by JOHNLMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Honda of Huntsville responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 20, 2024

Very friendly and professional staff. Easy to make appointment. In and out with an hour. More

by KWALL711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sampley Barinaga
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 20, 2024

Service explanation of additional services that needed to be performed was thorough and I approved of the additional maintenance. I was impressed with the detail offered by the service team. More

by ALTONDAVIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Shottenkirk Honda of Huntsville responded

ALTON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 20, 2024

AWESOME STAFF AND SERVICE WAS VERY PROMPT. VERY CLEAN AND ORGANIZED SERVICE AREA. I WOULD HIGHLY RECOMMEND. More

by JIMMY 1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JONATHON NELSON
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Mar 21, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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