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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
838 Reviews

838 Reviews of Shottenkirk Honda of Huntsville - Service Center

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March 07, 2024

Kevin did an awesome job … he was polite & professional. The woman at the front desk was kind & helpful. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 08, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department, Julia! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 07, 2024

Always professional and friendly! My service was fast and efficient. They never persuade me to do any unnecessary services. More

by TZS0045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 07, 2024

I was very pleased with Ed e got me in and treated my car and I did not wait very long More

by JOANN2714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Ketteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Joann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2024

My 2023 CRV had to have the fuel door replaced as the factory spring was making it destroy itself every time it was opened. Dealership sent it to an independent shop for replacement. In the end, it works More

by CLAIMCHASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Independent un-named body shop.
Mar 08, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 05, 2024

In and out in a very timely manner. Justin was courteous and professional. As always the shop floor was emaculate. . More

by CGARRETT5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

March 04, 2024

Scott is really helpful, and the service is great. We knew exactly what we needed and it was done. Thanks so much! More

by BRANDON.TREY.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Shottenkirk Honda of Huntsville responded

Brandon, Thank you for your business and this review. We're happy to hear Soctt and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 04, 2024

I call Scott for all my vehicle needs. Scot has been great towards me and my family. More

by SAMUELKW42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Shottenkirk Honda of Huntsville responded

Samuel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

March 04, 2024

Great customer service as always. I had a screw in one of my rear tires due to all of the construction going on in my community, so I brought my car into the service department, and t More

by TINA.M.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tina, please let us know.

March 03, 2024

Possible leak on my 07 Civic. Tech found two issues that were causing the leak. Scott and the tech brought me to the repair bay and showed me the leaking areas on my engine. Scott More

by JTD39675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2024

Very clean and every one was extremely nice and professional! Very pleasant experience and very pleased with the service we received. More

by FITCH62008
Recommend Dealer
Yes
Employees Worked With
Erik Babera. 5 stars
Mar 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Erik or the team can be of further assistance.

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