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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
840 Reviews

840 Reviews of Shottenkirk Honda of Huntsville - Service Center

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March 03, 2024

Very clean and every one was extremely nice and professional! Very pleasant experience and very pleased with the service we received. More

by FITCH62008
Recommend Dealer
Yes
Employees Worked With
Erik Babera. 5 stars
Mar 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Erik or the team can be of further assistance.

March 03, 2024

Possible leak on my 07 Civic. Tech found two issues that were causing the leak. Scott and the tech brought me to the repair bay and showed me the leaking areas on my engine. Scott More

by JTD39675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2024

I was asked to pay an $80. 00 diagnostics fee for warranty work, They had no record of our first visit when we complained about the wipers hitting the windshield post and the fu More

by CLAIMCHASER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Shottenkirk Honda of Huntsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 02, 2024

The cashier was a little rude. However this is the first time I had her. I felt like I was talked down to a little when she explained the new 3% addition to credit card payment. T More

by DTCHAMPION32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

March 02, 2024

His service was excellent. We are so happy with him..he explained everything so comfortable. He is so friendly and very helpful. Thank you so much More

by SUDARSHANKHAREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt kuenzli
Mar 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

March 01, 2024

Erik was a great service rep. The waiting room is very nice and the people are courteous. I also am glad that the dealership is much closer to me on Highway 72. I have bought a More

by ALANMILLER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Mar 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Alan, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

March 01, 2024

Jackson was great and very helpful. The facility was clean and very nice. We will return in the future. More

by MICHELLE.TURNER0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Pohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernett Webster
Mar 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Michelle, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

February 29, 2024

Michael was great to work with. He explained all the work that needed to be done and went above and beyond. I was extremely happy with the service and the result. More

by DANIELBERGER13
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Daniel, and don't hesitate to let us know if we can be of further assistance.

February 29, 2024

Visited the dealership for an oil change/tire rotation. Finished in 30 minutes. Justine very professional, knowledgeable and helpful. More

by GARY.PETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, Gary, and we hope to see you again!

February 29, 2024

Great customer service from start to finish. I will return if I need anything else done. More

by LEBRON_ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

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