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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
840 Reviews

840 Reviews of Shottenkirk Honda of Huntsville - Service Center

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February 05, 2024

The best service and the very best interaction between advisor and customer. A plus performance. More

by THAFISH86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 04, 2024

I only come here and only own a Honda because Sami is the best service provider there is! Hands down. Give the guy a raise! More

by DRUSS86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

February 04, 2024

Sammy B was on top of everything. Our Civic was ready quickly with no issues and a surprise discount on top. Thanks. More

by KARL.WURSTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Shottenkirk Honda of Huntsville responded

KARL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 03, 2024

As usual, I received great service. Top notch all the way around! Definitely recommend to everyone. More

by KURNOTTRACY
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry the shuttle driver.
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Feb 05, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

February 03, 2024

The cost for service seemed a bit high for scheduled maintanence for a cr-v hybrid More

by RGDAVIES50
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

February 01, 2024

The service is always good but the time invested for an oil change is quite long. It usually takes an hour and a half for just the oil change. More

by JERRY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your patience! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2024

Very cooperative and patient . Justin also gave my ideas on how to pursue some changes I’m looking to make More

by BRUCE.SCOTT1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2024

No response necessary none no no no no no no none don’t like to be fixed to answer More

by DGARNER.DG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

January 31, 2024

Friendly and helpful, the service went well and didn't take a long time to complete. The coffee and snacks are great. More

by TrooperT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

January 31, 2024

January 29, 2024: As usually, a very satisfactory service experience. Thank you very much. Lila S. More

by Fit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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