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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
840 Reviews

840 Reviews of Shottenkirk Honda of Huntsville - Service Center

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January 12, 2024

2nd car transition in 6 months, GREAT JOB Joe Ferguson. Experience was the same as the 1st car purchase, again awesome. More

by EAGLECRESTHOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ferguson
Jan 12, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2024

Justin Gibbs does a fantastic job of working with me to make sure my car gets the service that it needs in a timely manner. More

by MCTTLT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

January 11, 2024

Good service, clean waiting area. Car was washed after service, costs were explained, people are friendly More

by FMDAVISSTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

January 10, 2024

Very professional. Explained everything in detail. Finished within the estimated time frame. Facility is clean and comfortable. More

by WDHAMILTON2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 09, 2024

I am very happy and impressed to me. Sottenkirk Honda of Huntsville SVC is global best. More

by VINCENT.HAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

January 09, 2024

I got in and out quickly. Everyone was nice, greeted me and offered their service. More

by TEWANDAMASSEYPRIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names
Jan 09, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2024

Great service and answer all my questions and concerns. Thank you all for everything. Excellent More

by ERICVBRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy, Erik Barbera
Jan 09, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, Eric, we look forward to having you as a valued customer for many years to come!

January 08, 2024

The service was fine and the gentlemen that helped me were wonderful. However the labor prices did not match the time or difficulty of the labor. Aside from that, my largest issue is I have been spammed More

by WalterMchiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Weesner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Shottenkirk Honda of Huntsville responded

Walter, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 07, 2024

Great service and great people. Explained everything in a clear and straightforward manner. Great facilities as well. More

by Joshua Kauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy, Erik Barbera
Jan 07, 2024 -

Shottenkirk Honda of Huntsville responded

Joshua, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

January 06, 2024

Scott Rockett provided exceptional service, going way above and beyond to take care of my vehicle service experience. When I talked to him the day before bringing in my CR-V with a window that would not More

by CRILEY8850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

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