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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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December 01, 2023

We’ve been very pleased with our service from this dealership on each occasion we’ve called or visited. The pleasant and efficient team members are certainly an asset to your dealership. More

by DWOODFAMILY269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

December 01, 2023

The quality of assistance is excellent and Tim Reischauer was knowledgeable, payed close attention to what we were looking for in a car, and we feel quite happy with our choice. More

by BIRNEYSHERRY
Recommend Dealer
Yes
Employees Worked With
Tim Reischauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Tim was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 30, 2023

Mike has wonderful customer service skills and took great care off me. I like dealing with him and the company More

by DARITHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

November 30, 2023

Quick, clean & friendly. My car was handled with a great level of care. Will return. More

by ICPLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

November 30, 2023

Excellent service very impressed. Love the customer service of my advisor. Give him a raise More

by RATKINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 29, 2023

Service rep charged me for a replacement that was under warranty. He made it right, only after I complained More

by BEVERLYHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Barbera
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Nov 29, 2023 -

Shottenkirk Honda of Huntsville responded

BEVERLYHB, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

November 29, 2023

They performed service on my civic type r. I didn’t have any issues. Thanks. More

by MCKINNON.BRIAN.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Shottenkirk Honda of Huntsville responded

MCKINNON.BRIAN.K, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 29, 2023

Great customer service, and kept me updated on the service of my vehicle. Great job!! More

by BRIAN.ARTHUR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Shottenkirk Honda of Huntsville responded

BRIAN.ARTHUR, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

November 29, 2023

Told me to wait for washing the car. 1/2 hour later came back didn’t do anything just wasting my time. If you are not going to wash the car let me go don’t waste my time. I didn’t ask h More

by ALRIDEE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrion Crutcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy
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Nov 30, 2023 -

Shottenkirk Honda of Huntsville responded

ALRIDEE, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

November 28, 2023

Scott is always fantastic. He listens to my concerns, responds to my needs, and keeps me informed throughout the service process! More

by MARGARET.M.DWYER4.CIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Shottenkirk Honda of Huntsville responded

Margaret, Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

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