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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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November 18, 2023

Michael was fantastic in advising and scheduling our repair. He could not have been more personable and informative. The work that was done was perfect. More

by KEBELT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

November 18, 2023

I worked with Jefferson in sales and he was great to work with. He was laid back, funny, and just a genuine guy. I would recommend him to anyone when they are looking to buy a car. The only issue I had was w More

by SYDNEYC417
Recommend Dealer
Yes
Employees Worked With
Rick Cantrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Jefferson
Nov 20, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again!

November 16, 2023

They changed the brake fluid and transmission fluid in less than an hour. The waiting area is spacious with available refreshments. Only issue was the cost, even with the 10% coupon. When I asked how l More

by ANGELHARPNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

November 15, 2023

Everything needing to be addressed was taken care of in a timely fashion. Service personnel were personable and easy to work with. Great waiting area. More

by GARY.HEIDEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Nov 15, 2023 -

Shottenkirk Honda of Huntsville responded

GARY.HEIDEMAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

November 14, 2023

I had exceptional service. Michael explained everything that the car needed and completed the service that was needed. More

by VCODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! Michael and our team sincerely value your business and look forward to your next visit.

November 14, 2023

Outstanding Performance of all aspects of my vehicle maintenance work. Was kept informed and provided excellent feedback and customer service throughout my experience. More

by Grumpy 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Nov 14, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Erik and our team, and we look forward to working with you again.

November 12, 2023

I love coming here because of the great customer service, clean, and friendly atmosphere. Fast service! More

by HELLOATTILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2023

Everyone is very nice, professional and efficient. Justin spent some time explaining how the tire computer thingy works. At least I won’t panic in the future when the low air tire warning shows up. Th More

by SOLOBRAIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie also called this morning
Nov 11, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justin here at Shottenkirk Honda of Huntsville.

November 10, 2023

I appreciated the timeliness and efficiency of the service. Michael the service advisor answered all my questions. More

by VAUGHANLRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2023

Great service and great turnaround time on repairs. Always enjoy working with JR Reynolds in Service. More

by CANONMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Shottenkirk Honda of Huntsville responded

CANONMOM1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

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