Shottenkirk Honda of Huntsville - Service Center
Huntsville, AL
835 Reviews of Shottenkirk Honda of Huntsville - Service Center
Michael was fantastic in advising and scheduling our repair. He could not have been more personable and informative. The work that was done was perfect. repair. He could not have been more personable and informative. The work that was done was perfect. More
I worked with Jefferson in sales and he was great to work with. He was laid back, funny, and just a genuine guy. I would recommend him to anyone when they are looking to buy a car. The only issue I had was w with. He was laid back, funny, and just a genuine guy. I would recommend him to anyone when they are looking to buy a car. The only issue I had was with Rick from the Finance Team. He was nice but really lacking communication. I emailed him 4 times and called twice, and he never replied so I had to get Jefferson involved. Not ideal. I’m just glad I had Jefferson because otherwise I am not sure how else I could have gotten an answer. More
They changed the brake fluid and transmission fluid in less than an hour. The waiting area is spacious with available refreshments. Only issue was the cost, even with the 10% coupon. When I asked how l less than an hour. The waiting area is spacious with available refreshments. Only issue was the cost, even with the 10% coupon. When I asked how long the fluids would be good for, the customer service rep said 3 years or 30,000 miles, which is more frequent than the official maintenance schedule. I suspect I didn't actually need this service now. More
Everything needing to be addressed was taken care of in a timely fashion. Service personnel were personable and easy to work with. Great waiting area. timely fashion. Service personnel were personable and easy to work with. Great waiting area. More
I had exceptional service. Michael explained everything that the car needed and completed the service that was needed. Michael explained everything that the car needed and completed the service that was needed. More
Outstanding Performance of all aspects of my vehicle maintenance work. Was kept informed and provided excellent feedback and customer service throughout my experience. maintenance work. Was kept informed and provided excellent feedback and customer service throughout my experience. More
I love coming here because of the great customer service, clean, and friendly atmosphere. Fast service! clean, and friendly atmosphere. Fast service! More
Everyone is very nice, professional and efficient. Justin spent some time explaining how the tire computer thingy works. At least I won’t panic in the future when the low air tire warning shows up. Th Justin spent some time explaining how the tire computer thingy works. At least I won’t panic in the future when the low air tire warning shows up. Thank you, Justin! More
I appreciated the timeliness and efficiency of the service. Michael the service advisor answered all my questions. service. Michael the service advisor answered all my questions. More
Great service and great turnaround time on repairs. Always enjoy working with JR Reynolds in Service. Always enjoy working with JR Reynolds in Service. More