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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
848 Reviews

848 Reviews of Shottenkirk Honda of Huntsville - Service Center

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November 10, 2023

Everyone is very nice, professional and efficient. Justin spent some time explaining how the tire computer thingy works. At least I won’t panic in the future when the low air tire warning shows up. Th More

by SOLOBRAIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie also called this morning
Nov 11, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justin here at Shottenkirk Honda of Huntsville.

November 10, 2023

I appreciated the timeliness and efficiency of the service. Michael the service advisor answered all my questions. More

by VAUGHANLRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2023

Great service and great turnaround time on repairs. Always enjoy working with JR Reynolds in Service. More

by CANONMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Shottenkirk Honda of Huntsville responded

CANONMOM1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

November 08, 2023

I was prepared to wait for hours for the replacement of my window motor but it only took about an hour. Amazing! More

by DCMATHERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

November 08, 2023

GIVE SCOTT A PAY RAISE. He has been my service advsior on 2 different Honda vehicles. Scott is very knowledgeable and has earned my trust over the years. More

by CHROURK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Shottenkirk Honda of Huntsville responded

CHROURK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

November 08, 2023

JP was awesome to work with! He didn’t pressure us but was very helpful and informative. More

by AMDAVIS511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Ketteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernett Webster
Nov 08, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for JP, and for taking the time to leave us this wonderful feedback!

November 07, 2023

I had an emergency drop in to fix a leak in a tire and was told it was at least a two hour wait. I was out in an hour and 45 minutes. The service waiting area at the University Drive Huntsville location More

by PACUFF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. Justin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

November 07, 2023

Sami was great. He listened to the problem and was able to explain what I told him in a way that helped the mechanic to find the problem and fix it. More

by MADRBURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 05, 2023

Sami is very helpful and courtesy. The service time is punctuated! the given information is clear and understandable. More

by HAKKILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to leave us this great five-star raing! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

November 05, 2023

Service and workmanship was excellent. Mike was a great help. Car drives like new. All fixed More

by TSTANLEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
Nov 05, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! Mike and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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