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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
851 Reviews

851 Reviews of Shottenkirk Honda of Huntsville - Service Center

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October 04, 2023

Efficient and friendly. Hassle free service experience. Glad we have this dealership in Huntsville. Highly recommended! More

by timbeamsrv
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2023

Up to date with digital communication. walk-in oil change apparently no longer available. Not a problem. Outstanding notification and reminder of appointment. However even with an appointm More

by CAMPBELLBMW5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
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Oct 04, 2023 -

Shottenkirk Honda of Huntsville responded

CAMPBELLBMW5, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

October 03, 2023

I had a great experience! Scott went into a great amount of detail about my questions. More

by RUNNINGOUTOFIDEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

October 02, 2023

Awesome service department, JR is very professional and knowledgeable at his job. My CRV was ready when promised. More

by REYNOLDS_MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

Mary, It's great to hear that JR was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 02, 2023

Justin is very knowledgeable and always goes above and beyond to take care of us! We appreciate him so much! More

by EDMARSHMAN
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

Ed, It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 02, 2023

Very professional staff and kept me informed of the services, cost, and expected wait time as my vehicle was being serviced. More

by JAMIE.CLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Report | Print
Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you, Jamie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

October 01, 2023

Great customer service. And service was very quick. Was there for less than two hours More

by SMITHPATIECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

SMITHPATIECE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

October 01, 2023

The service was friendly and prompt. The car was done much faster than I would have expected and everything is was taken care of. More

by crwisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Report | Print
Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

crwisian, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Excellent and prompt service. In and out in one hour. Technician offered first rate service. Will definitely be back! More

by BARRY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
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Oct 02, 2023 -

Shottenkirk Honda of Huntsville responded

BARRY47, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 28, 2023

Service department provided excellent customer service! Keith, the shuttle driver, was a very courteous and safe driver. More

by 1ELEGANTDWARF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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Sep 29, 2023 -

Shottenkirk Honda of Huntsville responded

1ELEGANTDWARF, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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