Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shottenkirk Honda of Huntsville - Service Center
Huntsville, AL
835 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
835 Reviews of Shottenkirk Honda of Huntsville - Service Center
Sort by
August 30, 2023
Scott was super attentive and kept me informed. He understood what I needed and exceeded my expectations. I have never had a bad experience with this service department. He understood what I needed and exceeded my expectations. I have never had a bad experience with this service department. More
by CUNDIFFS
Verified CustomerEmployees Worked With
August 30, 2023
Service on my Honda Pilot was handled efficiently and completed in a timely manner. Michael was very pleasent and professional and explained everything to my satisfaction. completed in a timely manner. Michael was very pleasent and professional and explained everything to my satisfaction. More
by BANKLOUIE
August 29, 2023
Great communication through the whole process. Very polite and provided information as needed. The shuttle was wonderful and appreciated. Very polite and provided information as needed. The shuttle was wonderful and appreciated. More
by ACOOKTURNER
Employees Worked With
August 25, 2023
They a great service department. Scott Rocket is reason way we trade there next time Scott Rocket is reason way we trade there next time More
by BAGGETT3131
Employees Worked With
August 24, 2023
Professional, quick, and honest. Scott Rockett and his team are always kind and helpful. It is nice to be able to work with someone like Mr. Rockett that treats you like family and v Scott Rockett and his team are always kind and helpful. It is nice to be able to work with someone like Mr. Rockett that treats you like family and values his customers. Mr. Rockett is top notch! Thanks, Shottenkirk Honda! More
by SCOTTBA
Employees Worked With
August 24, 2023
It was a good experience and the courtesy shuttle driver and service was great as well and service was great as well More
by LYNANG
August 24, 2023
I had an issue and when I explained it to JR, he took care of problem. care of problem. More
by ROMINELG
Employees Worked With
August 24, 2023
Service Department is very good. I've got 3 Honda's and I come enough that I've started to get to know several of the folks on staff. I feel like everyone is honest and tries to do I've got 3 Honda's and I come enough that I've started to get to know several of the folks on staff. I feel like everyone is honest and tries to do everything they can to take care of me and my vehicles. Been extremely happy for years. Big shout out to both Sami and Michael for years of great service. Sales was okay, but prices(April~2023) were obscenely above list price and difficult to get down, especially for having now bought 3 cars with this dealer. Hopeful that my next experience will not be this challenging. More
by SCOTT.A.BARR01
July 05, 2023
My car had an a/c recall or better put a warranty extension. When I arrived at dealership for repair I was informed that I might be charged a $380.00 diagnostic fee if my a/c problem is something oth extension. When I arrived at dealership for repair I was informed that I might be charged a $380.00 diagnostic fee if my a/c problem is something other than identified problem in recall/warranty extension notice. This is some seriously f'up predatory behavior. Regardless of outcome I won't be coming back to this dealership for any reason. Also of note, I was told on phone when arranging appointment it shouldn't take more than a few hours for repair, upon arrival I was informed by staff it could take all day. They simply don't give a flying f' about you. More
by rcopelander
Employees Worked With
Name unknown
