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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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September 06, 2024

I drive 17 miles to the highway 72 West location because of Scott Rocket. I have dealt with him for many years & like him as a person & trust his judgement. I dealt with him @ the Bob Wallace location & whe More

by A_HUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 03, 2024

The service was great. I was kept updated and everything explained clearly to me. I went to look at the 2025 CRV while I was waiting and several sales agents came out to gi More

by JILLSHELTON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffey
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Sep 04, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

September 02, 2024

Best service department I have ever been to. Would definitely recommend them for all your service needs! More

by DENEASEROCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 01, 2024

Great customer service and excellent communications. Informed us on the problem and the solution to correct the issue. More

by RAHUGHES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 31, 2024

Always outstanding and courteous. Provides full explanation of service before works begins via vehicle drop off or by phone during maintenance check. More

by EMMETT.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Emmett, for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 30, 2024

Great service team headed up by Scott Rocket. It is your center personel that keeps me buyinh only Hindas. More

by TARPAPER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

August 29, 2024

I bought cars there due to the service department. They continue to do an outstanding job. More

by JOHNSON.ANGELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Shottenkirk Honda of Huntsville responded

JOHNSON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 29, 2024

From purchase to service, the dealership provides outstanding service. The wait during a service visit is minimal. More

by SBLEWISGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2024

The service provided was efficient and I was treated kindly. I would highly recommned them. More

by BRYANLORGE7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Shottenkirk Honda of Huntsville responded

Bryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

August 29, 2024

Very upfront with what he thought I should do and gave me an accurate estimate of the cost. And he wrote my concern over the tire light. More

by HSVROADWARRIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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