Shottenkirk Superstore

Took me a while to track down which Shottenkirk dealership had the truck I was looking to buy. Keith was very easy to work with and made me feel confident to travel 1000 miles from TX to purchase dealership had the truck I was looking to buy. Keith was very easy to work with and made me feel confident to travel 1000 miles from TX to purchase from this dealership. Everyone was very helpful and was thanked by the manager, Keith and the finance manager for making the trip. When I’m in the market for another new vehicle and they had something I couldn’t find locally I would 100% travel back up to Iowa again to purchase from them. Thanks again and please keep up the great work! More

It was a simple and straightforward process. Everyone I encountered did a great job. Thanks! Everyone I encountered did a great job. Thanks! More

I have always had a good experience at this dealership. I recommend them to everyone! I recommend them to everyone! More

Friendly knowledgeable staff. Car came in before expected. They kept my new car in the show room safe and clean until I could pick up. And followed up with a phone call and how t Car came in before expected. They kept my new car in the show room safe and clean until I could pick up. And followed up with a phone call and how things were going. More

LUKE AT SHOTTENKIRK WAS VERY PROFESSIONAL ON THE SALE OF TWO TRUCKS AND IF THERE WAS SOMETHING THAT HE DIDN'T KNOW HE FOUND OUT IN A VERY TIMELY MANNER. THE COMPLETE STAFF IS OVER THE TOP. THANKS FOR EVERYT TWO TRUCKS AND IF THERE WAS SOMETHING THAT HE DIDN'T KNOW HE FOUND OUT IN A VERY TIMELY MANNER. THE COMPLETE STAFF IS OVER THE TOP. THANKS FOR EVERYTHING. WELL DONE! More

Dylan Wilhelm was my Salesman for a fantastic transaction. Prior to waiting a year for my Ford Maverick to show up, he actually found me another that was coming in earlier. I did decline that transaction. Prior to waiting a year for my Ford Maverick to show up, he actually found me another that was coming in earlier. I did decline that one. But his phone call about that one let me know I was in good hands. When my truck finally came in, he made it a super painless process. No hidden fees or dealer markups anywhere. Really impressed with Dylan and with the sales manager Kenny Schaffer as well. The only hiccup and the reason for 4 stars, is that I really wanted to finance through Ford financing and I wanted the Ford protect premiumcare plan for my new truck. Joe in finance did not offer either of those products and actually avoided them when I asked about both. So I actually ended up with a worse APR than I would have through Ford (I have since found out). I bought the Ford Protect plan through another dealer upstate and although I would have rather spent my money locally, I suspect that Joe's reuctance on these was not his fault, but maybe a policy from Shottenkirk. All of that being said, I will certainly be back for my next car. (replacement for Wife's car) very soon. More

Wonderful staff helped me get a reliable car with a great price. I was treated very respectfully and am so happy with the experience. Would highly recommend Shottenkirk to anyone. price. I was treated very respectfully and am so happy with the experience. Would highly recommend Shottenkirk to anyone. More

Luke at Shottenkirk West Burlington treated me as if we had known each other our for years!!! I’ll never go anywhere else!! had known each other our for years!!! I’ll never go anywhere else!! More

Salesperson was good. Sales manager seemed to come off extremely arrogant. Usually when you get to a place they treat you decent and offer you something to drink or snack Sales manager seemed to come off extremely arrogant. Usually when you get to a place they treat you decent and offer you something to drink or snack or something. Never got any of that at the beginning. Everyone there after we bought the vehicle kind of seemed pushy or like they just wanted us out of the store. I liked Joel and he was always super nice to us, currently looking to get a new ram, but don’t know if I’ll come back or not. More