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Troy Moretz
Troy Moretz at Shottenkirk Superstore

Troy Moretz

General Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.8
39 Reviews
4.8

39 Reviews

Write a Review

39 Reviews of Troy Moretz

July 17, 2024

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Employee Rating

Always prompt and friendly. Our 1st and only choice when we need a new auto ! More

by TGR5763
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Joe Gates, Lucas Newlan

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Jul 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 30, 2024

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Employee Rating

They have always treated us great with great service. Would highly recommend Mike Allen and his service reps. More

by YTAILHUNTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Justin Yoder, Joe Gates, Mike Allen

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Jul 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

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Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More

by amcclure1989
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Ben Brooks, Joe Gates, Matt Luers, Dylan Wilhelm

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Jun 24, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

June 03, 2024

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Lucas was knowledgeable in the 2024 F150 except obtaining key code. Used YouTube to do it. At home More

by M5MRM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan

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Jun 05, 2024

Shottenkirk Superstore responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 02, 2024

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Always first class service! They communicate every step of the way with me. I do all my business with Shottenkirk! More

by LETSGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Ben Brooks, Joe Gates, Mike Allen

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Jun 03, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

June 01, 2024

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All of the people there were nice and friendly! I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family. More

by ROGERSONMJR91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Joe Gates, Matt Luers, Lucas Newlan

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Jun 03, 2024

Shottenkirk Superstore responded

ROGER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 25, 2024

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Employee Rating

Excellent customer experience- worked with Adam & Efram for sales. I don’t remembere the names of other two that worked with me but both were great! More

by BACK2ISLANDS
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates , Adam & Efram sales

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May 28, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

May 09, 2024

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Employee Rating

Very easy to work with & got us in & out in a speedy manner. Didn't get pushy with us. More

by tkjonz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Harris

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May 10, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 27, 2024

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Employee Rating

Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster, Lucas Newlan

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Apr 29, 2024

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 18, 2024

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Employee Rating

Very friendly and helpful! Answered all of our questions and made our purchase very successful! They have secured our business from 2 hours away! More

by LAURYNTAYLOR1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

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Apr 21, 2024

Shottenkirk Superstore responded

LAURYN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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