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Troy Moretz
Troy Moretz at Shottenkirk Superstore

Troy Moretz

General Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.8
31 Reviews
4.8

31 Reviews

Write a Review

31 Reviews of Troy Moretz

April 27, 2024

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Employee Rating

Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster, Lucas Newlan

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Apr 29, 2024

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 18, 2024

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Employee Rating

Very friendly and helpful! Answered all of our questions and made our purchase very successful! They have secured our business from 2 hours away! More

by LAURYNTAYLOR1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

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Apr 21, 2024

Shottenkirk Superstore responded

LAURYN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 19, 2024

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Great sales team with a focus on the customer. I appreciate the friendly customer service and attention to detail. More

by Mallard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan, Brent Harris

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Mar 20, 2024

Shottenkirk Superstore responded

Mallard, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

March 17, 2024

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Employee Rating

Everyone was very friendly and helpful. They worked with us to get us what we needed. More

by MIMI2JRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan, Dylan Wilhelm

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Mar 18, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

February 18, 2024

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Employee Rating

Truck should have cleaned up,garbage in center console. Motor was never cleaned up, even after I bought it. More

by RONODONNELL819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

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Feb 20, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

February 12, 2024

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Employee Rating

Purchased a new Kia and salesman Keith Foster was great and the finance department made everything easy to understand. More

by NOSEY00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Foster

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Feb 13, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 07, 2024

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Employee Rating

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o More

by JOCARNES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Justin Yoder, Joe Gates, Dylan Wilhelm

Helpful
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Feb 08, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 26, 2023

Dealership Rating
Employee Rating

The staff was great, they gave the impression they cared more about me getting what I needed and less about their pay check. They had the car I wanted in stock. Would recommend this dealer. More

by CMLANNING2018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Wilhelm

Helpful
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Dec 26, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 16, 2023

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Employee Rating

They had the truck and color that I wanted available. I was able to drive the truck home the day I purchased. More

by CSMCALLISTER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan

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Dec 17, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

November 20, 2023

Dealership Rating
Employee Rating

Most dealerships come off as fake like they are just trying to sell something. Luke and Troy did not. They took the time to listen and offer solutions that truly fit my needs. I will be back and will te More

by CHEMGRO19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan

Helpful
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Nov 21, 2023

Shottenkirk Superstore responded

CHEMGRO19, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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