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Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.6
55 Reviews
4.6

55 Reviews

Write a Review

55 Reviews of Carlos Brown

July 17, 2024

Dealership Rating
Employee Rating

Always prompt and friendly. Our 1st and only choice when we need a new auto ! More

by TGR5763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Joe Gates, Lucas Newlan

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Jul 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 30, 2024

Dealership Rating
Employee Rating

They have always treated us great with great service. Would highly recommend Mike Allen and his service reps. More

by YTAILHUNTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Justin Yoder, Joe Gates, Mike Allen

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Jul 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

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Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More

by amcclure1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Ben Brooks, Joe Gates, Matt Luers, Dylan Wilhelm

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Jun 24, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

June 20, 2024

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Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk More

by HUTCHCROFTDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Gates, Lucas Newlan

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June 18, 2024

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Employee Rating

I've owned my car 6months and already need new tires? There are 14,700 miles on the car! Plus I needed anew filter for another 55 bucks? More

by CLMEHAFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Wilhelm, Dave Savage , I liked working with Ephraim Twilley

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Jun 20, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

June 03, 2024

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Employee Rating

Excellant service ,always very friendly and eager to help or answer questions.Happy to do business with them again. More

by TIMSTILT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Brent Harris

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Jun 05, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

June 02, 2024

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Employee Rating

Always first class service! They communicate every step of the way with me. I do all my business with Shottenkirk! More

by LETSGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Ben Brooks, Joe Gates, Mike Allen

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Jun 03, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

June 01, 2024

Dealership Rating
Employee Rating

All of the people there were nice and friendly! I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family. More

by ROGERSONMJR91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Joe Gates, Matt Luers, Lucas Newlan

Helpful
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Jun 03, 2024

Shottenkirk Superstore responded

ROGER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 18, 2024

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Employee Rating

Experience at Shottenkirk was exceptional. Montel was honest and open from the beginning to the very end. He is a great person with a huge personality and I would highly recommend going to him More

by ANGJULAYI3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

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May 20, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 02, 2024

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Employee Rating

We had an issue with a battery on a vehicle we purchased a month prior. Shotenkirk came to our home and replaced the battery. We were back on the road in under a hour. More

by DARWIN.K.JOHNSONNIOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 03, 2024

Shottenkirk Superstore responded

DARWIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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