83 Reviews of Carlos Brown
October 01, 2026
I have purchased 4 new vehicles over the last 9 years through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purcha through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purchasing experience in 2017 with Keith Foster. The brand new Kia I just purchased had 4 bad tires. Within 5 days all 4 tires were replaced and the situation was handled with patience and grace. I am thankful that I was heard as a consistent customer and the situation was handled immediately. I also want to give a huge appreciation shout out to Lesley S. in the service department. She is the nicest person I have ever interacted with within the service department. Her customer service is outstanding and I appreciated her consistency and reassurance. Thank you for another amazing purchasing experience. I will continue to business at your dealership. More
Other Employees Tagged: Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster , Lesley Stewart
August 23, 2026
Derek and Carlos made purchasing a Lincoln Navigator a pleasure, we plan on going back pleasure, we plan on going back More
Other Employees Tagged: Derek Menke
August 05, 2026
I recently financed a Kia k5 GT-line. Ephraim Twillie took good care of me and worked with me on my payments! Ephraim Twillie took good care of me and worked with me on my payments! More
Other Employees Tagged: Ephraim Twilie, Derek Menke
June 28, 2026
Very nice people to work with. Adam Brown was very attentive and was pleasant to work with. Adam Brown was very attentive and was pleasant to work with. More
Other Employees Tagged: Adam Brown
June 06, 2026
Employees are very courteous and try to do their best! Had some delay, and miscommunication-but overall I understand it’s a process Had some delay, and miscommunication-but overall I understand it’s a process More
Other Employees Tagged: Joe Gates, Montel Timmons, Dave Savage, Tanya Wilson
April 26, 2026
The purchase experience was good. I did not feel undue pressure, and appreciated that. I await assistance on navigating all of the new technological advances. I did not feel undue pressure, and appreciated that. I await assistance on navigating all of the new technological advances. More
Other Employees Tagged: Justin Yoder, Ephraim Twilie
April 04, 2026
Very personable staff, easy to work with & explain the KIA's features & financing very throughly. KIA's features & financing very throughly. More
Other Employees Tagged: Justin Yoder, Montel Timmons
March 11, 2026
A very friendly informed group of people who do the best to provide the best. to provide the best. More
Other Employees Tagged: Troy Moretz, Kenny Schaffer, Lucas Newlan, Montel Timmons, Tanya Wilson, Ephraim Twilie , have not dealt with the other qualified salesperson
February 25, 2026
The dealership was clean and they were very fast with my recall. They made sure I made it to my appointment in time and they were nice to my dog recall. They made sure I made it to my appointment in time and they were nice to my dog More
Other Employees Tagged: Kenny Schaffer, Matt Luers, Mike Allen, Derek Menke , Vinny Webster
February 10, 2026
Friendly, quick and thorough service. I have been going here for years and they do good work. I have been going here for years and they do good work. More
Other Employees Tagged: Mike Allen, Dave Savage, Tanya Wilson, Derek Menke , Joel Heater, Matt Weir

