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46 Reviews of Carlos Brown
May 02, 2024
We had an issue with a battery on a vehicle we purchased a month prior. Shotenkirk came to our home and replaced the battery. We were back on the road in under a hour. a month prior. Shotenkirk came to our home and replaced the battery. We were back on the road in under a hour. More
by DARWIN.K.JOHNSONNIOWA
Verified Customer
Helpful 
April 27, 2024
Pushed for purchase and refused to hold even with money down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck More
by KATIESHEETS90
Other Employees Tagged: Lucas Newlan
April 27, 2024
Fast and friendly always asks if everything is OK and if not always willing to help and make it right not always willing to help and make it right More
by SCOTTGOFF66
Other Employees Tagged: Troy Moretz, Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster, Lucas Newlan
April 24, 2024
Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. More
by ALLYSSA
Other Employees Tagged: Joe Gates, Brent Harris
March 28, 2024
Love Matt Luers! Thought I should have been given a better rate and a lower cost for my warranty. Thought I should have been given a better rate and a lower cost for my warranty. More
by KEENEEN23BRADFORD
Other Employees Tagged: Justin Yoder, Dave Savage , Matt Luers
February 23, 2024
Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. More
by KCFOLGER43
Other Employees Tagged: Ben Brooks, Joe Gates, Keith Foster, Matt Luers
February 07, 2024
Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the only place my husband and I purchase our cars and we have bought 9 vehicles from them. When someone asks for a recommendation we recommend Shottenkirk WB More
by JOCARNES
Other Employees Tagged: Troy Moretz, Justin Yoder, Joe Gates, Dylan Wilhelm
January 16, 2024
Everyone was very helpful and the overall experience was great. We are very happy with our vehicle and Shottenkirk great. We are very happy with our vehicle and Shottenkirk More
by JUDYGOLLIHER
Other Employees Tagged: Montel Timmons
December 28, 2023
We love Shottenkirk! We have worked with Montel twice and Carlos 3 times. Always wonderful. We have worked with Montel twice and Carlos 3 times. Always wonderful. More
by hjsullivan4
Other Employees Tagged: Justin Yoder, Matt Luers, Montel Timmons , Ephraim
December 16, 2023
Every employee I dealt with was very helpful and knowledgeable. They were actually so good I was suspicious. As it turned out it was the best new car purchase experience I've ever had. knowledgeable. They were actually so good I was suspicious. As it turned out it was the best new car purchase experience I've ever had. More
by PETE MITCHELL
Other Employees Tagged: Alex Nguyen , Troy Patterson
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