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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
288 Reviews

288 Reviews of Shottenkirk Toyota - Service Center

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October 01, 2025

Fast speedy service! Suited my needs right away! Lovely waiting area. Will definitely return for service again. More

by ANDERSONJ1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Oct 01, 2025 -

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 01, 2025

I had an issue with my Toyota RAVE HRBRID. I was treated with honesty and compassion, unlike other dealerships sometimes treat women. I was immediately given a new car while mine was being rep More

by christinaogden4283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Maglioacchetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Shottenkirk Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

September 28, 2025

Service department very friendly, repairs we completed in very timely manner, completely satisfied with the Dealership in Quincy. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

September 26, 2025

I’m very happy using Shottenkirk for service. Great service and staff. Always ready on time. More

by bergmans93003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Newell
Report | Print
Sep 27, 2025 -

Shottenkirk Toyota responded

Thank you for choosing Shottenkirk Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

September 16, 2025

Great Service, Friendly Staff, thorough inspection, will return for my next oil change and tire rotation More

by jweezy721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Shottenkirk Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 31, 2025

Perfect and classy all the way around Would highly recommend Very organized They know exactly what it takes to serve a client More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blankenship
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Aug 31, 2025 -

Shottenkirk Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 31, 2025

Service completed earlier than expected and staff updated me through out the service procedure. Staff is always positive and helpful! More

by Mike T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

Shottenkirk Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 27, 2025

I us Shottenkirk Toyota for all my services and they take good care of my vehicles. One has almost 200k and is in good condition. More

by Dvorakconrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Shottenkirk Toyota responded

Conrad, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 25, 2025

Very efficient and helpful! Always good to work with and provide us with excellent service! More

by rhondahester1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Shottenkirk Toyota responded

Thanks for sharing your thoughts about your experience with Shottenkirk Toyota. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 19, 2025

They met my needs and were able to work me in for an additional item I needed addressed. More

by Jsteers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon did well.
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Aug 19, 2025 -

Shottenkirk Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

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