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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
257 Reviews

257 Reviews of Shottenkirk Toyota - Service Center

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October 31, 2024

The people at the dealership were great! I was in and out in less than a 45 minutes. More

by HANDRIGA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 27, 2024

Great service was done in time fast service. they got the job done in time fast More

by JOHNKING51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Shottenkirk Toyota responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

October 26, 2024

This is a joke rite? Absolutely horrible. I'm in contact with a lawyer and also better business bureau. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Steward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Robbins
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Maglioacchetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Ritchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie deserves 10 stars.
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October 18, 2024

pretty much have always been satisfied with the Shottenkirk, which is why I continue to do business with them. More

by MARILYNW-K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 18, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

October 13, 2024

Hi, I very very rarely give a full five stars to anyone. Please know that I had no complaints. More

by SUEPETERS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Mike.
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Oct 14, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 12, 2024

Very good and helpful service department. With the video of showing me what they did sent to my email was helpful and interesting. Very professional and respectful service department. Thank y More

by MEGROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Kuczwara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2024

Service dept. phome goes directly to voice mail. Very annoying, waiting for a call back More

by BRIANHILLYER.854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2024

I pretty much have always been satisfied with the Shottenkirk, which is why I continue to do business with them. More

by TPDUPREE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 28, 2024

It was the individuals who actually did the service that get the 5 star rating. Good work and fixed what I came to ask them to do. More

by MEICHOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
individual 1
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Sep 30, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

September 27, 2024

Great people! ! They made it worthwhile. Friendly and so easy to speak with. Just kind. More

by EBELINGJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota responded

JACKIE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

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