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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,037 Reviews
Call Service Center (602) 464-7145

1,037 Reviews of Showcase Honda - Service Center

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May 02, 2025

Austin is a great service advisor and I recommend him to other Honda owners I know More

by chris_paternoster
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Czerwinski
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May 05, 2025 -

Showcase Honda responded

Thanks for the fantastic feedback, Chris! We're thrilled to hear that Austin made such a positive impression. Your recommendations mean a lot to us and help other Honda owners find the same great service. We appreciate your support!

May 01, 2025

Dealership is very good . The saleman and technician help me everything I need . Thank you More

by Han Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Showcase Honda responded

Thank you for your kind words! We're glad to hear that our salesman and technician were able to assist you with everything you needed. We truly appreciate your business and hope to serve you again soon!

April 30, 2025

I brought my car in for a recall, Joseph tried pressuring me into doing my 30k service before picking up my car even though I had told him I was on my way to work and would barely make it on time as it was. More

by Info@jullyguillen.com
Recommend Dealer
Yes
Employees Worked With
Joseph Ungor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ungor
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May 01, 2025 -

Showcase Honda responded

Thanks for your feedback, Jully! We're thrilled you had a great experience with Kevin and appreciate your patience during the recall. We’ll ensure our team is mindful of time constraints in the future. Your satisfaction is important to us!

April 30, 2025

They did a great job and every thing was done on time and when promised More

by MATTMAZUR1960
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Eshelman
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May 01, 2025 -

Showcase Honda responded

Thanks, Matt! We’re thrilled to hear that you had a great experience and that everything was completed on time. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback!

April 29, 2025

The entire staff including these messages are harrasment. Leave me alone Stop messaging me jesus More

by swimmadi
Recommend Dealer
No
Employees Worked With
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Ostos
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Apr 30, 2025 -

Showcase Honda responded

We want to make sure we're respecting your preferences, and it sounds like you're receiving unwanted messages. If you could please contact us at your earliest convenience, as we don’t recognize your name in our system, we’d like to confirm we have the correct person removed from our contact list. You can reach out to Lindsay Voss, our Customer Relations Manager, at 602-604-6539 so we can take care of this right away.

April 25, 2025

Great service! staff Kyle is very helpful and accommodating. He also provide updates with the status of service very well More

by DIVSKYVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 28, 2025 -

Showcase Honda responded

Thank you! We're thrilled to hear you had a great experience with Kyle. Our team strives to provide excellent service, and it's fantastic to know that his updates made a positive impact. We appreciate your feedback and look forward to serving you again!

April 24, 2025

I was very disappointed that they no longer offer complimentary rides home or to work. More

by akitaface22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Showcase Honda responded

We appreciate your feedback and understand your disappointment. While we’ve made some changes to our services, we’re always looking for ways to enhance the experience. Your input is invaluable as we continue to improve. Thank you for sharing your thoughts!

April 23, 2025

Quick and courteous. Followed up when promised. Waiting room was clean an fully stocked with drinks. More

by LAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Showcase Honda responded

Thank you for your review! We’re happy to hear that your experience was quick and courteous, and that our team followed up as promised. We also take pride in maintaining a clean and comfortable waiting area for our guests, so it’s great to know you appreciated that. We look forward to serving you again in the future!

April 23, 2025

I was promised a replacement windshield when I purchased a new Honda crv hybrid. I have been told it is on back order for 1 year. Then I'm being told I need to do the replacement through a third party. When More

by JAMESTIGNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roscoe Gist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharma
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Apr 24, 2025 -

Showcase Honda responded

Thank you for bringing this to our attention. We're sorry to hear that you are disappointed with the communication about your windshield replacement. This is certainly not the level of service we aim to provide. We would appreciate the opportunity to look into this matter further and ensure that your concerns are addressed properly and promptly. Please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. We are committed to resolving this issue and restoring your confidence in our dealership.

April 22, 2025

Cassie is the best service advisor I could possibly ask for. I know I’m in great hands with her. More

by smunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Showcase Honda responded

Thank you for the kind words! We're so glad to hear that Cassie has provided you with excellent service and that you feel confident being in her hands. We truly appreciate your feedback!

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