Sierra Honda

Great experience. Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly Everyone was super helpful and courteous. Saul and Edgar helped my transition from lease to buy effortlessly More

The salesmen in this dealership are dishonest. I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what I had the worst buying experience. At the beginning, they said that they don't want to go back and forth with the degotiatons which was exactly what I wanted. The events that took place was complete opposite. There were 4 salesmen involved who played tag team. Salesman 1 gives me an iPad so that they could start running my credit. I told him, before you run my credit, I want to negotiate. I ask for a $500 discount. Salesman 1: He goes to salesman 2, then comes back to tell me the price is firm So, I I threatened to leave. Salesman 2 comes out and gives me gave the discount. Then they tried to sneak in an extra $4000 for optional equipment. I said "no, then the deal is off." So Salesman 2 said they will remove the $4000. Then Salesman 2 comes back and says only $3000 can be removed. I said "no". Then he removed all $4000. Then Salesman 2 says my interest rate is 9.99% . I told them that I qualify for Honda Financial interest of 5.99% for a certified prepwned vehicle. Honda corporation and all Honda dealerships advertise the rate. So I walked out of the building. Salesman 1 chases me and said they will give me 5.99% Then Salesman 3 comes out saying that there is no 5.99% offer, so they will give me 6.99% So i told saleman 3, that's it, I'm done. I'm leaving . He says "ok" then leaves. Then a saleman 4 comes out and starts talking to the other salesmen. Salesman 2 comes and tell me they called the owner of the dealership and got me approved for 5.99% These salesmen were doing their job of executing on all of their dishonest sales tactics. Ultimately, 3 hours later, I took ownership of the car, but it was the worst car buying experience in my life. More

I have never had a more professional or pleasant experience than I had with Karen Goodwin at Sierra Honda. She and the dealership were courteous, informative and efficient through the whole process experience than I had with Karen Goodwin at Sierra Honda. She and the dealership were courteous, informative and efficient through the whole process of our buying a new car for our daughter. For the first time in 40 years, we did not have the long wait time tactics that most car dealerships employ, so we are very appreciative of Karen and Sierra Honda for the respect they extended to us. We shall return to Sierra Honda and Karen for our n cut vehicle. I hope Karen will be there but it wouldn’t surprise us if she gets ‘snapped up’ by another dealership as she is brilliant! More

Our experience at Sierra Honda was stellar from the beginning to the end. Karen Goodwin was so helpful with a great price quote before I ever went to the dealership, so it was very relaxed and stress f beginning to the end. Karen Goodwin was so helpful with a great price quote before I ever went to the dealership, so it was very relaxed and stress free to finish the deal. A huge thanks to you all! More

I recently took my vehicle in for maintenance and the experience was excellent from start to finish. The staff was professional, welcoming, and efficient, ensuring that everything was taken care of smoot experience was excellent from start to finish. The staff was professional, welcoming, and efficient, ensuring that everything was taken care of smoothly. The service team thoroughly explained what was needed and completed the maintenance in a timely manner. My car is running perfectly, and I truly appreciate the attention to detail and quality of service. I highly recommend to anyone looking for top-notch vehicle care! More

Kevin is helpful and a thorough service staff. He explained the problems with my car and also communicated well. I appreciate his help and honesty. He explained the problems with my car and also communicated well. I appreciate his help and honesty. More

Billy always does an amazing job in ensuring everything is taken care of. Highly Recommend. is taken care of. Highly Recommend. More

Great service by friendly knowledgeable people, great experience Highly recommended visit you won’t regret the experience experience Highly recommended visit you won’t regret the experience More

Muy bueno me atendieron muy bien y lo recomiendo a todos. Muchas gracias Honda de Monrovia. todos. Muchas gracias Honda de Monrovia. More

Very happy with the service provided and excellent customer service. I would recommend this dealer to anybody. customer service. I would recommend this dealer to anybody. More