Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sierra Honda
Monrovia, CA
2,129 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,129 reviews
Verified Customer
October 13, 2024
I appreciated the prompt service, Adam's professionalism, and the text messaging feature. I give them 5 stars for service, but because it's pricey, the overall rating is 4. and the text messaging feature. I give them 5 stars for service, but because it's pricey, the overall rating is 4. More
by SWETTERAU
Employees Worked With
October 12, 2024
This is my first experience with Sierra Honda. It's my first non-American made vehicle. It's my first EV. This has been the easiest car buying experience, and I reccommend Mayra Lopez as yout sale It's my first non-American made vehicle. It's my first EV. This has been the easiest car buying experience, and I reccommend Mayra Lopez as yout saleperson. She was honest and to the point. Thank you, Mayra and Sierra Honda for making me a happy customer! More
by Brenda P.
Employees Worked With
Mayra Lopez
October 12, 2024
Great staff, above and beyond your normal car dealership. It’s not just selling you a car. They make sure buyer is satisfied with their selection in car. They care about customer service, honesty, reliabilit It’s not just selling you a car. They make sure buyer is satisfied with their selection in car. They care about customer service, honesty, reliability its not just a 1 time sale. They aim at establishing that brief sales interaction to a long lasting returning client relationship. You can’t lose, it’s a WIN WIN ending, A happy sale for them and a happier buyer driving new car off their lot. More
by 11msoto23
Employees Worked With
October 11, 2024
They were timely efficient and friendly. My adviser suggested some routine 40000 miles work to be done. I trusted the recommendations to maintain the car well. Transportation was easy. My adviser suggested some routine 40000 miles work to be done. I trusted the recommendations to maintain the car well. Transportation was easy. More
by MARGOTSTUEBER1
Employees Worked With
Billie
October 11, 2024
I love them they treat like family and make sure ur satisfied with ur purchase satisfied with ur purchase More
by ANNASTICKLE1965
October 11, 2024
I was misinformed on a couple of issues and tricked into making a huge downpayment that wasn't at all necessary. I filed complaint with the head manager of the dealership, but was not given any satisfaction making a huge downpayment that wasn't at all necessary. I filed complaint with the head manager of the dealership, but was not given any satisfaction other than an offer to wash & detail my car. In exchange for a $5000 hoodwink? I don't think so! The fact that I'd leased with this dealership without problems since the early 1990's didn't seem to merit any "give" on their part. I won't go back there again and I will tell my friends and other potential HONDA buyers/leasers to look elsewhere. The Finance manager was especially "slippery" and deceptive. Not only that, but I was treated quite coldly and not with what I would consider the respect that a loyal customer for almost 30 years deserves. The car lot "roundup cowboy", whose name escapes me, was especially poor in handling the deal. I should have called a halt to the trade-in and lease right at that point. He did not do the minimum of what a salesman should probably have done. In understand that he is no longer with the dealership; probably the shortest-lived salesman in its history! More
by bsaul_2000
