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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,064 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,064 reviews

November 16, 2023

Dealership had inventory of what I wanted and great atmosphere with great staffing reps to help. More

by Gladys Dlt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Sierra Subaru of Monrovia responded

Terrific! Thanks so much for your thoughtful feedback, Gladys. We're glad our sales team took the time to address your needs and wishes to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

November 16, 2023

Amazing costumer service. They take the time to explain everything to you and answer all the questions you have. You don’t feel rushed. More

by estefany__
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Sierra Subaru of Monrovia responded

Estefany, that's wonderful! Thanks for the positive feedback on working with our sales team. We're delighted they effortlessly accommodated your interests in a new Subaru. We wish you so much happiness in your upcoming travels, from all of us at Sierra Subaru!

November 14, 2023

Always helps with my needs with any questions or concerns I have. Will always return. More

by JohnV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Sierra Subaru of Monrovia responded

John, thank you for telling us why you like working with your service advisor! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your Subaru's needs. We wish you pleasant travels through the holidays!

November 13, 2023

I didn’t have an appointment and they were able to squeeze me in. Jaime Vega was very helpful and friendly. More

by hhstearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Sierra Subaru of Monrovia responded

Thank you for sharing positive feedback on Jaime! We want all of our guests to be treated to service that is accommodating and reliable, so we're happy that's exactly what Jaime has provided for you. We look forward to your next visit!

November 13, 2023

Everything at Subaru of Monrovia is wonderful. All employees are courteous, friendly and professional. I would recommend this dealership to anyone interested in buying a vehicle. More

by bobbie1telles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Aguierre
Nov 12, 2023 -

bobbie1telles responded

Both Edgar Oliva and James Aguierre were helpful, courtesy and a pleasure to deal with.

Nov 14, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your stellar review of Edgar and James! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Subaru!

November 04, 2023

Everything about our experience at Subaru of Monrovia was excellent.. I cannot think of anything that was not. And when I do think of something that was not covered or, more likely, I have forgotten, they More

by riesenra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus, the one who sold us the car.
Nov 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for the wonderful feedback on Jesus! We're thrilled you always enjoy working with the Sierra Subaru team for your automotive needs. We hope to be of service to you for many more years to come!

November 03, 2023

Excellent service department, great customer service! They met me at my car when I pulled up and gave me updates as I waited. Veronica Rios was a great host and kept me informed on the wait time for my v More

by Marcus Calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Nov 06, 2023 -

Sierra Subaru of Monrovia responded

Marcus, thank you for your trust in our service team! We're happy Veronica provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 30, 2023

I want to thank everyone who serviced my car this time. But special thanks for Jaime Vega for answering all the concerns I had for my car. More

by Aurora Sarmiento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Aurora Sarmiento responded

I want to thank everyone who serviced my car but special thanks to Jaime Vega for answering all my questions and showing concern for the problem my car had.

Oct 31, 2023 -

Sierra Subaru of Monrovia responded

Aurora, thanks for stopping by to share your 5-star review of Jaime and the team! We're glad Jaime addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 29, 2023

Courtesy, friendly, professional, on time, good communication with customers. Only that the waiting room needed to be improved, a few flies flying around. More

by holee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. Your comments on our lounge are duly noted. Thank you so much for your feedback!

October 29, 2023

Sierra Subaru’s staff was so helpful and kind as I searched for my perfect Crosstrek! I appreciate how timely and sweet the staff was. I am impressed with the amount of intention they had when selling More

by Rsoon15
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edgar Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Sierra Subaru of Monrovia responded

Congratulations on your new Crosstrek! We're thrilled you enjoyed a pleasant and supportive buying experience with us, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Subaru!

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