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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,069 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,069 reviews

February 28, 2022

I’ve been a Subaru customer for 7 years with 3 different vehicle and dealer experiences. This experience was unmatched and I will be returning here for my next Subaru! Michael Conquilla was the best! Very t More

by josephnrubio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Sierra Subaru of Monrovia responded

Joseph, Thank you so much for your wonderful review! We are thrilled that you are such a fan of the Subaru brand, and that we could make your recent buying experience so exceptional. We wish you the warmest congratulations on your new vehicle, and we will be awaiting the opportunity to work with you again!

Mar 01, 2022 -

josephnrubio responded

If you DO want to be treated above and beyond. Apologies for the typo.

February 28, 2022

Great dealership experience! I worked with Jordan and Orlando to make a deal happen. They were professional and personable. There will still be negotiations on final price but th More

by NewCrosstrek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
Mar 01, 2022 -

Sierra Subaru of Monrovia responded

Congratulations on your new Subaru Crosstrek! We are overjoyed that we had the opportunity to work with you and provide you with the perfect vehicle, deal, and overall experience! We appreciate you taking the time to leave us this excellent review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

February 28, 2022

Leonardo Cuevas and the manager of Sierra Subaru were excellent. They were very helpful and went above and beyond to get us into our new family car! We are excited to be part of the Subaru family! Thank More

by Brianadgeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager working that day not listed
Mar 01, 2022 -

Sierra Subaru of Monrovia responded

Briana, Thank you so much for your wonderful review! We are pleased that our team could make things happen for you and get you and your family into the perfect ride! We can't wait for you all to enjoy your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

February 27, 2022

Sierra Subaru of Monrovia is a fantastic dealership. And we were lucky enough to have Michael Conquilla to assist us every step of the way in our purchase through the Costco Auto Program. We couldn't be More

by F. Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truong
Mar 01, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Michael this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance. Your satisfaction means so much to us, and we congratulate you on your new vehicle- on behalf of the entire team. We wish you the safest of travels until we meet again!

February 26, 2022

Thank you so much for all your help Alejandro Hernandez. You were so attentive. Michael thanks for working with us. Tanya thank your for being so patience in the finance department. Everyone was so nice, More

by msalazarnotary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Hernandez
Feb 26, 2022 -

msalazarnotary responded

Everyone was so nice and attentive. They worked with us until we felt comfortable with our purchase. Sierra Subaru of Monrovia you're the BEST!

Mar 01, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your wonderful review! We are overjoyed that our team could be of assistance to you and provide you with the quality experience that you so much deserve! We wish you the warmest congratulations on your new Subaru. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

February 23, 2022

I've owned a Subaru Crosstrek for a year and just had the one year service performed at Sierra Subaru. My contact was Jennifer Sauer. She understood and investigated the minor rattle I mentioned as the onl More

by peterg6789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sauer
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Peter, Thank you for leaving Jennifer this wonderful review! We are so glad that she could get you and your automotive needs taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

February 22, 2022

Rafael Ibarra always does a wonderful job doing his best to get you in and out as promised. I've been exclusively servicing my Ascent with Rafael and he's always impressed me with how he goes out of his way More

by ctan429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Rafael this positive review! We are so glad that he could be of assistance to you and get your automotive needs efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Rafael and the team may serve you again!

February 22, 2022

Had an excellent experience with Jordan Bejjani for the purchase of my outback! Before visiting the dealership, I had already had very easy and efficient communications with Jordan, who helped me pick the More

by Qin Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Qin, Thank you for leaving Jordan this wonderful review! We are delighted to know that he took great care of you and provided you with the perfect vehicle, deal, and overall experience! We are so glad that we had the opportunity to work with you, and we congratulate you on your new Subaru Outback- on behalf of the entire team!

February 22, 2022

Excellent service, fast and very kind people. Also wash my car and explain everything about the service. More

by Wnromani
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
The person who answer the pones. I don’t remember her name, Victor Martinez
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we will certainly provide you with nothing less than the same quality and efficient service in your visits to come! We wish you the safest of travels until we meet again!

February 22, 2022

It is always a pleasure to request service from Sierra Subaru. The staff is attentive and prompt to respond to questions and knows how to explain the services that will be provided during a particular v More

by yepesme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your 5-star review! We are pleased that our team could continually provide you with the quality service that you so much deserve. Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again!

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