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Sierra Toyota
Sierra Vista, AZ
5,291 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,291 reviews
November 14, 2025
Awesome and super helpful like always. The team was amazing and friendly. I will definitely share with family and friends. The team was amazing and friendly. I will definitely share with family and friends. More
by loni.lopez1
Verified Customer
November 09, 2025
I had a great experience at Sierra Toyota. Mayra went above and beyond in assisting me with my vehicle purchase. She took the time to respond to the multiple questions that I had even while Mayra went above and beyond in assisting me with my vehicle purchase. She took the time to respond to the multiple questions that I had even while she was on her days off and away from the dealership. She set up a loan application prior to my arrival so the purchase was smooth and seamless. Thanks again Mayra and Sierra Toyota! More
by toddtfd
November 07, 2025
Caleb is the most thorough and hardworking Toyota salesman I have ever had the pleasure working with. We buy mass quantities of Sienna's from Caleb and he is on top of everything from start to finish salesman I have ever had the pleasure working with. We buy mass quantities of Sienna's from Caleb and he is on top of everything from start to finish! Julie in the finance department is amazing as well! Sierra Toyota is a great partner for our business and we look forward to our continued partnership! More
by kahler.tomlin
November 07, 2025
Mayra was an absolute stellar salesperson! ! She answered all my questions, took the time to show me different models and trim levels, and competently lead me through the entire process! She wa ! She answered all my questions, took the time to show me different models and trim levels, and competently lead me through the entire process! She was so patient with me throughout the entire process! I feel extremely blessed to have had the opportunity to work with her. She is a stellar person to work with! I hope her team knows what a valuable member she is. The finance department was quick and efficient. They answered all my questions and got my husband and I through the lease paperwork with quickly and effortlessly. More
by VEROPEREZ0802300
November 06, 2025
Great experience with Sierra Toyota and Jeff Bennett, Jeff ordered the exact build I wanted and the buying experience with Jeff and the finance manager was outstanding. In and out in less than 90 minute Jeff ordered the exact build I wanted and the buying experience with Jeff and the finance manager was outstanding. In and out in less than 90 minutes on the day I took delivery. More
by rmpeabody
November 06, 2025
We were looking for a small-midsize SUV and drove several different models of Toyotas, including Hybrids. Manessa Morales was very patient with us as we tried to narrow down our choice. Unfortunately, a Toyo different models of Toyotas, including Hybrids. Manessa Morales was very patient with us as we tried to narrow down our choice. Unfortunately, a Toyota was not the car we ended up buying but we would highly recommend Manessa as the one to see at Sierra Toyota if you are looking to buy from them. She is VERY knowledgeable about all the cars and trucks on the lot and will give you customized service to meet your needs. More
by Skettner
Employees Worked With
November 05, 2025
Jeff was great to work with and made the whole process very smooth and painless. Getting through the paperwork with their finance team was also a very positive experience. very smooth and painless. Getting through the paperwork with their finance team was also a very positive experience. More
by Steve K
November 01, 2025
Jeff made this car buying experience stress free and rewarding. THANK YOU to Jeff and Sierra Toyota! rewarding. THANK YOU to Jeff and Sierra Toyota! More
by brokenroad1717
October 28, 2025
I’ve bought quite a few cars over the years from dealerships all across the West Coast, but my experience with Sierra Toyota was on a completely different level — easily the best I’ve ever had. I dealerships all across the West Coast, but my experience with Sierra Toyota was on a completely different level — easily the best I’ve ever had. I want to give a huge shoutout to Eric Morales, who was my salesman. Eric went above and beyond in every possible way. From our first conversation to the day I picked up my truck, he made the entire process effortless and enjoyable. He kept me updated every step of the way, always proactive but never pushy, and treated my time with real respect. I was purchasing from out of state, which could have been stressful, but Eric made it completely smooth. He sent regular updates, checked in often, and honestly treated my truck like it was his own. That kind of care and pride is something you rarely find in this industry, and it meant a lot to me. The entire Sierra Toyota team deserves credit too. They’re honest, transparent, and don’t play any of the usual dealership games. The pricing was unbeatable, the process was straightforward, and I never once felt pressured. I genuinely wish I lived closer so I could bring my truck back there for service — I know they’d treat it with the same level of care I do. I can’t recommend Sierra Toyota and Eric Morales enough. If you’re thinking about buying a Toyota, do yourself a favor and reach out to Eric. He absolutely crushed it, and I’ll 100% be coming back when it’s time for my next vehicle. Thank you, Eric, and thank you Sierra Toyota — you’ve truly set the bar for what a car buying experience should be. More
by Ryan M
Employees Worked With
October 19, 2025
We arrived early for our appointment with Eric, and Jeff greeted us at the door, letting us know that Eric would be there shortly. Julie kindly brought us the keys so we could look over the car before Eric greeted us at the door, letting us know that Eric would be there shortly. Julie kindly brought us the keys so we could look over the car before Eric arrived. Eric was extremely helpful in working out a fair price, and Julie was polite, professional, efficient, and answered all of our questions about the purchase. It’s clear that Sierra Toyota values exceptional customer service, and the trip from Tucson was well worth the distance and travel time to purchase our new vehicle. More
by darmstro
