Sierra Toyota

From sales to finance, every aspect of Sierra Toyota is “first.class!”! Jeff Bennett is an absolute pleasure to work with as are the management staff. We’ll be back when this lease expires. “first.class!”! Jeff Bennett is an absolute pleasure to work with as are the management staff. We’ll be back when this lease expires. More

Second purchase from this dealership and Jeff Bennett. Jeff is knowledgeable and professional. It is a pleasure to deal with him and know that we are getting objective and honest advice. 1st purchased we Jeff is knowledgeable and professional. It is a pleasure to deal with him and know that we are getting objective and honest advice. 1st purchased we shopped Tucson and online and bought from Jeff. 2nd purchase we didn’t even shop around. More

Overall my experience was pretty good, Ryn is a fantastic guy, very friendly, and someone I feel like I can trust. However, I don't know if it was him or the used salesman, or just Sierra Toyota as a whole. guy, very friendly, and someone I feel like I can trust. However, I don't know if it was him or the used salesman, or just Sierra Toyota as a whole. But when I bought my car it was "gold certified" so it was supposed to come with several different warranties, but I was told there was an issue with a recall so I couldn't get one of the warranties but he told me there wasn't any recalls so he didn't know why it was coming up as an error. Anyway I was informed due to the issue with the unknown recall I wouldn't be able to get one of the warranties. I told him that was an issue for me, the warranties was a huge selling point for me. I was asked if I was able to get that warranty I would continue with the purchase I said I would and I was told that I could have the warranty. While signing all the final paperwork I discovered I was bamboozled into buying an extended warranty which is not what I wanted. While it wasn't the end of the world because I still went ahead and purchased the car I was greatly disappointed that I was not told upfront and honestly that the only way to get all the warranties was though an extended warranty. Other than that I am very happy with my purchase and with Ryn again fantastic guy if I ever need a new car he's definitely the only one I'll buy from. Also I bought a Prius Prime, I was highly disappointed that it didn't come with a fully charged battery. Side note: I don't know if I was supposed to ask or how it all works but I don't know what the free maintenance (oil changes and what not) how that works I've been meaning to email Ryn but I keep forgetting. I'm also interested in finding out more information on Toyota Connect services. Like if u was supposed to get a free trial or how do I request a trial or how I sign up for that at all I wasn't provided any information on that at all. I actually didn't even know about it until the car asked me to sign in and create a profile. More

First time buying a car. It was a simple, effecient and pleasant experience overall with friendly, proficient and professional staff. No notes would buy again It was a simple, effecient and pleasant experience overall with friendly, proficient and professional staff. No notes would buy again More

This was the first time I have EVER bought a vehicle and enjoyed the experience. Everyone I met was kind and non-pressuring. Ruth Whitehouse was the best salesperson I've ever dealt with and I took severa enjoyed the experience. Everyone I met was kind and non-pressuring. Ruth Whitehouse was the best salesperson I've ever dealt with and I took several of her business cards to give to friends and family. What an enjoyable experience! Thank you Ruth! More

I knew from a previous experience with a friend, who bought a Corolla a few years ago through Ryan, that the experience with him would be a good one. It was. bought a Corolla a few years ago through Ryan, that the experience with him would be a good one. It was. More