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Sierra Toyota

Sierra Vista, AZ

4.8
5,222 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,222 reviews

November 10, 2021

Sierra Toyota is a great dealership. The personnel is friendly and helpful. They helped me find a great vehicle. My salesman, Ken James, was wonderful! He has gone above and beyond just selling. More

by Nellydon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Allen, Ken James
November 09, 2021

All aways good sevie worker always see if you need any thing look like a good place to work at More

by sd7106273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

The staff was very helpful during the buying process. We looked at a few cars over several days. More

by jmtjoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Xibille, Ken James
November 07, 2021

Always a pleasure to see everyone as they are so professional and polite!. Will look forward to my next visit More

by RITA_BATTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

Poor communication, missed follow up, faulty diagnosis and inflated parts prices made this a very, very unpleasant experience. Workmanship seems good, but I’ve never had so much trouble with the service w More

by CaptnDwt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Valencia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Sierra Toyota responded

Hello CaptDwt, I'm sorry for your recent service visit experience. I would like to discuss what transpired and how we can correct the situation. Please give me a call at your convenience at (520) 515-1671 or email austin@sierratoy.com. Thank you, Austin Fornof Service Manager

November 05, 2021

Service was speedy and thorough. Jared was courteous and knowledgeable. I will use this dealership anytime I'm in Sierra Vista. More

by Re-alL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

They tried to fix my problem before I was told I need the part to be replaced More

by larrystamps6
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Had a great experience. Relayed what I wanted and Julie ensure they delivered. Thank you More

by JENANGLERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Perfect. Efficient. Helpful. Courteous. And the SUV Is running great. All is well from here More

by svmarieaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall any names
November 03, 2021

I loved that I was able to get an appointment quickly. Also, that the service was performed in less time that I was quoted. More

by RHERRING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
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