Back

Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

Sort by
January 22, 2023

The staff is always courteous and helpful. They are knowledgeable and communicate the issues or status well. I will continue to take my car for service here. More

by john_hildrethii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Very courteous, kind, and helpful. The service department was very efficient. A very easy process getting my truck serviced. More

by parmleydavidm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Sierra Toyota has always been fair with me. Have never had a scheduling problem. Would highly recommend them to anyone. More

by ervfrdrch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

I am very unhappy with there service department. The last time I was there they said on the paperwork that my tires where in good shape they were bad they said wipers and washers work , neither wher More

by Crtrs78dog
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Pangus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Sierra Toyota responded

Hello Crtrs78dog, I would like to apologize for your resent service visit at Sierra Toyota. I would like to discus your visit more in depth when you have more time available. Please call or email at your convenience. Austin Fornof Service Manager austin@sierratoy.com or (520) 515-1671

January 19, 2023

Service personnel are very friendly and professional. Never an issue with these guys , that's why I always come back here. More

by SUSANNE_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

I am so very happy The service p I’ve received from everyone it’s been so wonderful I look forward to every service that I have be done with you guys More

by Mandar252002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
January 18, 2023

I went in for a standard oil change service. Jared Pangus went above and beyond with my vehicle. Explained a few issues that need to be addressed and did not pressure me into purchasing anything More

by CFLO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
January 16, 2023

Always finish the work in a timely fashion. The staff are professional, friendly and provide the best recommendations. More

by BEKIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

All my service on my Rav4 has been at Sierra Vista Toyota since I bought it new in 2017. I have always dealt with Humberto, if he is off when I stop to make an appointment, I return when he is there. More

by iam4greyhounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
January 15, 2023

Good customer service and the inspection was done quickly. . The inspector explain to me what needs to be done More

by Fredy arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
38
...