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Silsbee Toyota

Silsbee, TX

4.9
1,499 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,499 reviews

February 19, 2024

excellent, professional, pleasant. very knowledgeable staff. prompt, courteous, helpful, detailed. seemed to understand my needs and concerns More

by eddie
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Dronet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wagner, Joe Nallie
February 18, 2024

Tracy Poland was easy to talk to and was more than willing to help me make a good choice. More

by maritaramirez144
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Great customer service. Wonderful to work with! Helped me find what works best for me! More

by v.clark0506
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Easy to talk with; not intimidating. . Very friendly. Made me feel welcome. Enjoyed dealing with him, even though I was very nervous. Everyone I talked with there was extremely More

by CKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gonzales, Aidan McSpadden
February 17, 2024

Everyone we spoke to at the dealership was friendly, knowledgeable about their products and a no pressure salesperson. More

by tombresee48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

All people dealt with were friendly, professional, got the job done on time. All information given before and after service was accurate and timely. Excellent dealership and staff. More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois, Walter Stephens, Mason Garsee
February 14, 2024

We arrived right when the doors opened hoping to grab a vehicle we had seen on the website. Unfortunately, another family had bought the vehicle 5 minutes before we arrived. James was positive and helped u More

by PHWELLS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Tracy & Silsbee Toyota worked hard to get me the exact SUV that met my needs. Thank you! More

by KAYARETX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Tracy and Randy were great. They made the deal happen with ease. Communication with both was awesome. More

by wfbnyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dronet
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Amazing details and service! ! It is quick accurate service and update inspection videos are great! More

by gingermoore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
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