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Silsbee Toyota

Silsbee, TX

4.9
1,499 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,499 reviews

December 16, 2023

Dealership has very nice atmosphere and Tracy our sales person was great . She was very sweet and did not pressure us to buy. She joked around with us made us feel comfortable and helped me set up everythi More

by kimducote08
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Dishonest. The salesman openly lied and tried bully tactics to make the sale. When purchasing another vehicle, the dealership forced me to deal with the same More

by KajunBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Burla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Silsbee Toyota responded

Thank you for your response. We value your feedback. Our General Sales Manager, Justin Bumsted, would appreciate the opportunity to discuss your experience. Please contact him directly at 409-895-3736. Thank you, the team at Silsbee Toyota

December 14, 2023

Silsbee Toyota had taken a chance on me in 2017 and sold me my new car, 2017 Camry. Since I’ve bought three other new vehicles from Ben Burla who I consider a real good Friend of mine. More

by CURTISW244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

They were prompt and kept me updated frequently. When there was a problem identified with my tires he informed me & had all relevant data ready so I could make an informed decision. More

by rawleysx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
December 09, 2023

I thought they were super nice and Justin Bumstead was a hoot. I never enjoyed buying a vehicle so much. More

by GENEVICKI11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gonzales
December 07, 2023

Walter Stephens has always been upfront with pricing and we have had a great purchasing experience with him. Mason Garsee has been friendly and has always explained the service procedures cost and time nee More

by jeremy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
December 05, 2023

Josh was extremely helpful and easy to work with, from the moment i called with my request he responded efficiently and worked with me to get me the car i wanted More

by Bob graham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gonzales
December 05, 2023

This my first Toyota and I always thought I would buy it from Tracy. She helped me get exactly what I wanted and then made the deal go smoothly. Home town service is the best. More

by jrkdds2256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Walter was great and made this transaction so easy! I would highly recommend Silsbee Toyota!! More

by Jen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

After going to many other dealerships looking for a specific style of vehicle and leaving disappointed I found the truck I currently own from Silsbee Toyota. I had a semi stict budget and a pre-approva More

by Chris Slusher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gonzales
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