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Silsbee Toyota
Silsbee, TX
1,488 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,488 reviews
March 08, 2023
Fast, friendly, and affordable! ! I never mind taking my car in to be serviced at Silsbee Toyota ! I never mind taking my car in to be serviced at Silsbee Toyota More
by hhing2017
Verified Customer
March 08, 2023
Aooke with Tinja on the phone the day before i went in. She was very helpful. Tracy was there to help with purchasing etc. she also was great. I really like that she included Tonja name was added on the sa She was very helpful. Tracy was there to help with purchasing etc. she also was great. I really like that she included Tonja name was added on the sale invoice. Now that’s teamwork. Seems like a family at Silsbee Toyota. More
by dlejune
March 06, 2023
James and Heath took great care of me thru the whole process on my Camry. Thanks guys! Your the Best! process on my Camry. Thanks guys! Your the Best! More
by TTHEDFORD56
March 04, 2023
Tracy at Silsbee Toyota was upfront and told me everything I needed to know, I’ve never bought from a dealership other than the buy here pay here places. She made a Forever customer out of me due t everything I needed to know, I’ve never bought from a dealership other than the buy here pay here places. She made a Forever customer out of me due to the smooth transaction on getting me into a new/used Toyota Corolla. She also mentioned that the vehicle with its price would help build my credit to get into the Camry I’ll soon be purchasing. Thanks again Tracy Poland for all your help. A+ salesperson I would highly recommend her to anyone who’s a first time buyer or just put right needing a good salesman. More
by Wildxfyr
March 03, 2023
Tracy and Silsbee were great to work with, they were flexible on taking orders very early on new production models and honored that waitlist and price promise when the allocation finally came. Was a gre flexible on taking orders very early on new production models and honored that waitlist and price promise when the allocation finally came. Was a great experience all around! A pleasant surprise and big difference from what I have seen said online forums at many other dealers around the same new model release. More
by erikneufeld
March 02, 2023
I visited several dealerships and Silsbee Toyota is the only place I felt welcomed and heard. Walter is always a pleasure to work with!! only place I felt welcomed and heard. Walter is always a pleasure to work with!! More
by LESMADDOX68
Employees Worked With
February 28, 2023
Not happy with being charged $68 to look at my seat heater to be told it's working fine...when IT IS NOT. I have already sent this in once, but no response or resolution. Not a happy customer this ti heater to be told it's working fine...when IT IS NOT. I have already sent this in once, but no response or resolution. Not a happy customer this time. More
by jnolan3
February 27, 2023
Very helpful. Courteous. Thou we were upset it didn't have an owners manual and they wouldn't get us one. It was a used vehicle. Courteous. Thou we were upset it didn't have an owners manual and they wouldn't get us one. It was a used vehicle. More
by NETTE32
February 26, 2023
Disappointed that they would not work with me on the price. But I love the car. price. But I love the car. More
by juanita77612
Employees Worked With
February 26, 2023
Couldn’t ask for a better experience! From the top to the bottom, they take care of every detail with sincerity. From the top to the bottom, they take care of every detail with sincerity. More
by ToyotaHeath
Employees Worked With
Other Employees :
Tony Vega, Tonja Zeno, Makayla Gans, Trinity Louviere, Preston Wilkins
