Back

Silsbee Toyota

Silsbee, TX

4.9
1,475 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
Contact Dealership

1396 Highway 327 East

Silsbee, TX

77656

Directions

By Type

Showing 1,475 reviews

October 01, 2021

. I came in to have a key made for an older Toyota we purchased. Service was fast and Mason Garsee was very helpful. Love Silsbee Toyota! More

by judy.leleux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 30, 2021

AWESOME EXPERIENCE! Every single time! Customer service called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new More

by stacie.ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Mason Garsee
September 28, 2021

Excellent timely service Nathan the service advisor was top flight will use them again definitely More

by henrydsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 27, 2021

Service was very prompt. All employees were very courteous and friendly ready to assist and the donuts were excellent More

by JRLMWILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 24, 2021

Always a pleasure … never any problem when dealing with staff always professional, readily available with any concerns and questions More

by SCRAPPINVALLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
September 10, 2021

Service Center staff is excellent! Amanda, Sarah, Mason and Jessie are very professional and knowledgeable about work to be done as well as the work that was performed. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Jason Elmore, Jim Shirey, Liz Harrison, Heath Mitchell, Sarah Hinson
September 08, 2021

As usual, everything came off without a hitch. Friendly, courteous service reps and fast service. The only thing that agitated me is they try to get me to replace ac air filter and other services. The ac ai More

by litinstructor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burroughs, Sarah Hinson
August 31, 2021

Great overall experience. They had the car we were looking for. I thought that they were fair on my trade in. Thanks Silsbee Toyota. Matt More

by Mdulaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Nalley, Heath Mitchell
August 23, 2021

Get everything needed done, and call when your car is ready! Friendly Staff, they explain everything you need to know about what is being done to Your vehicle. More

by SGARCIA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2021

Amazing experience! Easiest car purchase and delivery ! We will be back for our next car or truck! Mr Stephens and the management went above and beyond to find us exactly what we wanted. More

by mmorgan424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
...
88
...