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Silsbee Toyota
Silsbee, TX
1,277 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,277 reviews
July 28, 2020
Fast friendly service! You want twenty five words so I’m adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. adding as many as needed to complete this”easy” feed back. You need lessons from the dealership on customer satisfaction. More
by HERONSTONE
Verified CustomerEmployees Worked With
Jim Shirey
Helpful July 28, 2020
Great help!!! So excited for my new car, Ben was very awesome in assisting me to learn about my new toyota camry TRD. So thankful to shop at silsbee toyota!!! awesome in assisting me to learn about my new toyota camry TRD. So thankful to shop at silsbee toyota!!! More
by HALEIGHWILSON88
July 27, 2020
So glad I purchased my vehicle with them. There was zero pressure at all, made the first time car buying experience easy for me! Would highly recommend this dealership pressure at all, made the first time car buying experience easy for me! Would highly recommend this dealership More
by perezhaley910
July 24, 2020
You get great customer service before you buy the vehicle but once you do not so much,,, very displeased to know that my car I spent so much money on there at that dealership does not retain its value very d but once you do not so much,,, very displeased to know that my car I spent so much money on there at that dealership does not retain its value very disheartening More
by Debbie Johnson
Employees Worked With
July 24, 2020
Greatest service ever!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! Couldn't be more happy with my experience. From the start to when I picked up the truck. Will strongly recommend!! Thanks for all the help!! More
by lloftin
July 24, 2020
Great service from Jedi & the Service Department! The service visit was handled very efficiently, professionally & in a timely fashion❣️Jesus is always helpful and knows all the answers👏🏻👏🏻 service visit was handled very efficiently, professionally & in a timely fashion❣️Jesus is always helpful and knows all the answers👏🏻👏🏻 More
by GDIXONPETERS
Employees Worked With
July 23, 2020
Greeted at the door, with social distancing. Car was ready in no time. Smelled clean and disinfected! Great job by the service department! Many thanks ready in no time. Smelled clean and disinfected! Great job by the service department! Many thanks More
by RAYNALEE460
July 22, 2020
Recall on Highlander The Service Department was proactive in ordering the recall replacement part and scheduling an appointment that was convenient for me. The service sta The Service Department was proactive in ordering the recall replacement part and scheduling an appointment that was convenient for me. The service staff was friendly and efficient in handling the repair to my Highlander. More
by TEWELLRED
Employees Worked With
July 22, 2020
Outstanding customer service and customer responsiveness. James Redd did not pressure me. He was approachable and professional. He clearly explained my options and answered my inquiries. He gave me his undiv James Redd did not pressure me. He was approachable and professional. He clearly explained my options and answered my inquiries. He gave me his undivided attention. More
by americasjoy
July 22, 2020
C. CASTOLENIA Salesman John Garrie was very nice and gave us a lot of info on the vehicle we bought. good experience all the way around. Will be back when needing a Salesman John Garrie was very nice and gave us a lot of info on the vehicle we bought. good experience all the way around. Will be back when needing another vehicle. More
by castolenia
Employees Worked With
Tony Vega, John Garrie, Heath Mitchell
