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Silver Star Motors
Long Island City, NY
785 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 785 reviews
October 20, 2022
Cindy is a very good representative, professional, enthusiastic and helpful, I am very satisfied. Especially your company's new version of the app is easy to use and can communicate in a timely manne enthusiastic and helpful, I am very satisfied. Especially your company's new version of the app is easy to use and can communicate in a timely manner, which is very good. More
by Hong Zhang
Employees Worked With
Helpful October 19, 2022
Every one who answers the phone there is very courteous and knowledgeable in their job position and can answer all your questions and help you resolve your problem like Faith! and knowledgeable in their job position and can answer all your questions and help you resolve your problem like Faith! More
by Liz
October 17, 2022
The service was great with excellent customer service. Carlos took care of my problem with no complications. I recommend Carlos took care of my problem with no complications. I recommend More
by Jjermel12
Employees Worked With
October 15, 2022
Great dealer ship always takes care of there customers service is awesome and sales department service is awesome and sales department More
by Guymaxumes
October 14, 2022
Big respect to that person who works on my car and big respect to Faith ✊🏿 respect to Faith ✊🏿 More
by Pheno Abouback
Employees Worked With
October 14, 2022
Service Advisor Apostol Kolezi is an excellent and friendly employee, he explained everything clearly and offered great help to us today. friendly employee, he explained everything clearly and offered great help to us today. More
by Newstar369
Employees Worked With
Apostol Kolezi
October 14, 2022
Dealership and the advisor were on point. Very good service. Answered all my needs. Thank you for all your help. Very good service. Answered all my needs. Thank you for all your help. More
by El4546
October 10, 2022
Jacqueline is very accommodating and helpful. The chip shortage made it hard to get some features in the vehicle like power seats and power lift gate but she made sure we get it on our car. i wou The chip shortage made it hard to get some features in the vehicle like power seats and power lift gate but she made sure we get it on our car. i would recommend her if you are planning to get your new vehicle. More
by patricklosarito
Employees Worked With
Jacqueline Chait
October 06, 2022
Excellent customer service! Jacqueline is not only a true professional and knowledgeable about the Mercedes’ options with her customers. She goes beyond to ensure her client has Jacqueline is not only a true professional and knowledgeable about the Mercedes’ options with her customers. She goes beyond to ensure her client has the best car suited for him or her. This is my 6th Mercedes and I will continue to give her my business. Jacqueline you’re the best! Thank you for being my favorite car dealer. More
by linda.devito
Employees Worked With
Jacqueline Chait
