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Silver Star Motors

Long Island City, NY

4.5
785 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 785 reviews

November 16, 2020

I have had plenty of good experiences with a number of service coordinators. Carol was Super helpful in problem solving and very accommodating to my difficult schedule - very good service and help. More

by awab8010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton, Carol Morin, Vladyslav Osadchyi
November 11, 2020

Its always great experience working with Jeannette and the staff at silverstar. They always take care of my service needs and are very on point More

by Gregorysmith955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
November 11, 2020

I was most impressed with this dealer because of professionalism and clarity. And respect of my time. Very personable wouldn’t change for the world. Jeannette is great More

by Yolanda.Moore-Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
November 10, 2020

Jeannette is my service advisor and Cliff Chen is salesperson. They are very kind and provide excellent service every time wouldn’t trade them for the world More

by Buyunpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton, Clifford Chen
November 09, 2020

It is a pleasure to work with Cindy at service department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! More

by bardha_alb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Koka
November 04, 2020

Jeannette was absolutely wonderful, and was able to help me with everything that I needed. Will definitely be coming back to her for any issuers that I may have on my Mercedes! More

by Haider Salas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
November 04, 2020

The service was great! Mr. Carlos Mejia from the service department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be r More

by E. Acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brill
November 03, 2020

Jeannette is the great the Servicw ia great i was Jeannette is the great the Servicw ia great i was accomadated as needed for my work van i wouldn’t service my van any place else More

by admatconstruction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
October 31, 2020

I have been a loyal customer to Mercedes Benz since 2014 Ms carol Marin has taken my experience to the next level will look for ward to going back thank you More

by jeff.alvarado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 30, 2020

Jeannette is always very professional. She goes over and beyond for her customers. I always feel like I received great service when I deal with Jeannette. More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
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