Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvement as needed. More
Carol was amazing at finding me a sales rep on a deal for a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care abou a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care about business only actually heard my story dealing with the pandemic and was thoughtful with an amazing deal. Def sticking with this place!!! Al from the finance department also was thoughtful and gave the clearance on the amazing deal and also taught me about insurance! More
I took my car in for a state inspection and Carlos helped me. Carlos was very nice and professional. Thank you for your excellent customer service. me. Carlos was very nice and professional. Thank you for your excellent customer service. More
I can not stress how much of a pleasure it was to work with Nicholas Samuel. He was the epitome of professionalism. He handled my questions and concerns with knowledge, patience and professionalism. I wil with Nicholas Samuel. He was the epitome of professionalism. He handled my questions and concerns with knowledge, patience and professionalism. I will definitely be referring him and Silver Star Motors to all of my family and friends! Thank you for making what's usually a dreadful experience enjoyable! More
I came for my appointment to replace the sun roof on my car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her serv car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her service! Thank you Carol. More
Carol was a consummate professional. My parts was ordered on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 More
Wry helpful and on top of things. Communicates very Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate in Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate intervals! More
Professional Sweet Funny The best of the best I would Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the bes Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the best Thank you Carol More
So I came in to get my car serviced, friendly staff and was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on my way... she was very to the point and answered all questions I had. Throughout, very informative. Car was ready in two days, pulled up and was told in detail what was done and what was not and next step plans. Cindy was the best! More