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Silver Star Motors

Long Island City, NY

4.5
784 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 784 reviews

October 30, 2020

Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem More

by Ronni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Carol was amazing at finding me a sales rep on a deal for a new 2021 GLA250. I walked in to just get a service and ended up driving out with a new car the same day. Dawn was amazing and didn’t just care abou More

by Hakim228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Morin, Dawn Morris
October 28, 2020

I took my car in for a state inspection and Carlos helped me. Carlos was very nice and professional. Thank you for your excellent customer service. More

by Fatema.bagam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

I can not stress how much of a pleasure it was to work with Nicholas Samuel. He was the epitome of professionalism. He handled my questions and concerns with knowledge, patience and professionalism. I wil More

by Asher
Recommend Dealer
Yes
Employees Worked With
Nicholas Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

I came for my appointment to replace the sun roof on my car and Carol Morin tool good care of me. I was in and out of the dealership in less than 2 hours which was absolutely perfect for me. Loved her serv More

by nicky1825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 23, 2020

Carol was a consummate professional. My parts was ordered on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 More

by Imran Chowdhury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 21, 2020

Wry helpful and on top of things. Communicates very Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate in More

by docfarid1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 21, 2020

Carol was great! Supervised the service on my car . Thank you for the great experience and keep on doing great. Best regards and good luck More

by JSosa13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 21, 2020

Professional Sweet Funny The best of the best I would Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the bes More

by KWeir327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 21, 2020

So I came in to get my car serviced, friendly staff and was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on More

by Kevinshakil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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