Silver Star Motors

Carol was a consummate professional. My parts was ordered on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 on time & was fix beautifully. She is definitely the go-to-girl! Thank you for everything! 😊 More

Wry helpful and on top of things. Communicates very Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate in Wry helpful and on top of things. Communicates very efficiently! Carol informed me of the work that needed to be done than updated at appropriate intervals! More

So I came in to get my car serviced, friendly staff and was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on my way... she was very to the point and answered all questions I had. Throughout, very informative. Car was ready in two days, pulled up and was told in detail what was done and what was not and next step plans. Cindy was the best! More

Carol was great! Supervised the service on my car . Thank you for the great experience and keep on doing great. Best regards and good luck you for the great experience and keep on doing great. Best regards and good luck More

Professional Sweet Funny The best of the best I would Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the bes Professional Sweet Funny The best of the best I would recommend everyone to Silverstar I’ve been going there since 2016 and this visit was the best Thank you Carol More

Cindy Casas and Clifford Chen are awesome!!! 👌🏼👌🏼👌🏼 Thank you for the exceptional service ♥️♥️♥️ I have been with This dealership for almost 10 years, 5 vehicles - they really make a difference!!! Wis Thank you for the exceptional service ♥️♥️♥️ I have been with This dealership for almost 10 years, 5 vehicles - they really make a difference!!! Wishing you all the best my dear Silver Star Mercedes Family!!!! More

I've been a Mercedes costumer for over 10 years, I unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an ap unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an appointment and replace the tire so I could get to work and go about my day. Awesome service, awesome representative. More

Service was excellent! Carlos explained everything clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my ap clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my appointment in advance and that as soon as I arrived they were ready for me! More

Carol Morin, Customer Service Advisor is The BEST!! Carol was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my car was being serviced. Carol provides EXCELLENT CUSTOMER SERVICE and deserves to be recognized! Thank You So Much Carol!!! More

Carol is simply the besr. She was super friendly and very helpful. Overall experience was a good one. I couldn't ask for a better experience. helpful. Overall experience was a good one. I couldn't ask for a better experience. More