Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Carol takes care of you, you feel like she’s on top of your service. Friendly environment and easy to access. Just go there and ask for her. your service. Friendly environment and easy to access. Just go there and ask for her. More
Cindy Casas was very very helpful Understood my problem. Cindy Casas was very very helpful Understood my problem. Time was an issue for me. Cut 4 hours down to 2 hours wait time. Thanks Cindy Casas was very very helpful Understood my problem. Time was an issue for me. Cut 4 hours down to 2 hours wait time. Thanks More
My car service experience with Carol from Silver Star Motors was great. She went above and beyond to help me with my car issues. I am very happy with her excellent service. Motors was great. She went above and beyond to help me with my car issues. I am very happy with her excellent service. More
My service experience here was fantastic. In particular my service contact and handler Rasel. Extremely friendly, fair, has a love for cars motorcycles, something that i feel adds a lot to how the person c my service contact and handler Rasel. Extremely friendly, fair, has a love for cars motorcycles, something that i feel adds a lot to how the person cares about your vehicle. More
Carol was professional and friendly. She talked me through the whole process of my first annual service check. She answered my questions and I get I had all the info I needed. The car was done within through the whole process of my first annual service check. She answered my questions and I get I had all the info I needed. The car was done within and hour and a half as promised. Great service. More
Brought my car in for service. Cindy Casas was very friendly and attentive made sure everything was well with my service. Excellent customer service. THANK YOU! friendly and attentive made sure everything was well with my service. Excellent customer service. THANK YOU! More
They are great picked up car Did the service on it They are great picked up car Did the service on it Returned car to me made it very easy for me thanks for great service They are great picked up car Did the service on it Returned car to me made it very easy for me thanks for great service More
I brought my S series Mercedes to Siver Star motors. My service advisor was Cindy Casas, she was very professional and knowledgeable concerning my service needs and arranging my loaner car. I will definite service advisor was Cindy Casas, she was very professional and knowledgeable concerning my service needs and arranging my loaner car. I will definitely be a returning customer. More
Carol Morin, Senior Customer Service Advisor is outstanding. She always kept me informed along the way while my car was being serviced. I was always updated and know exactly what was expected. G outstanding. She always kept me informed along the way while my car was being serviced. I was always updated and know exactly what was expected. Great customer service. Thank you. More
Carol is a great, very professional service advisor. Best experience I ever had at Mercedes. Fast, very friendly, was able to answer all my questions. Highly recommended experience I ever had at Mercedes. Fast, very friendly, was able to answer all my questions. Highly recommended More