Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,529 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,529 reviews
Verified Customer
April 20, 2023
Best Sales Person I have ever met ! ! Felt very welcomed at Skyline Ford! I high recommend this place to buy your car ! ! Felt very welcomed at Skyline Ford! I high recommend this place to buy your car ! More
by Amaravi6
Employees Worked With
April 20, 2023
Courtesy, timely, professional service is just a few words to describe this dealer. Although I do have a problem with a service manager calling to have me buy a brake job, sounded like it needed to be d words to describe this dealer. Although I do have a problem with a service manager calling to have me buy a brake job, sounded like it needed to be done NOW, got the technicians report and they were fine, probably will last another 20,000 miles from the pad thickness reported. On another pickup the technician forgot to change the tire pressures when rotating tires. The sensors went off halfway home, 30 miles had to stop by my local tire store and have them corrected More
by Jerry
April 20, 2023
Utterly frustrating. The service department drop off process and pick up is overly difficult and full of unnecessary steps resulting in an unpleasant experience. It gener The service department drop off process and pick up is overly difficult and full of unnecessary steps resulting in an unpleasant experience. It generally feels disorganized and disjointed. The time to get service appointments is generally more than 1 month and the primary reason given is that they are busy and understaffed. This has been an issue for several years now. More
by dylan.chavez@gmail.com
April 20, 2023
Sage goes to the next level. He's a class act. Gives out every number that will help skyline ford make another sale. He's your teams asset He's a class act. Gives out every number that will help skyline ford make another sale. He's your teams asset More
by CTWETEN
April 20, 2023
Nice people and they have a nice waiting room. Service usually done right on time. Service usually done right on time. More
by Margroshong
April 20, 2023
Great work, need to do better at passing info from customers to tech about customer supplied info. Example customer changed oil, filter and both fuel filters 600 miles ago. Tech recommends that both n customers to tech about customer supplied info. Example customer changed oil, filter and both fuel filters 600 miles ago. Tech recommends that both need to be changed on estimate. Other than communications issue service advisor did great passing on info to customer More
by Sheltondoug138
Employees Worked With
April 20, 2023
Great service and wonderful people who work there. The supply chain issue wax about the only issue which is not the fault of Skyline Ford. Keep up the great work and the courtesy! The supply chain issue wax about the only issue which is not the fault of Skyline Ford. Keep up the great work and the courtesy! More
by Richard Knaggs
Employees Worked With
April 19, 2023
Amazing service, but I have been incredibly annoyed with how frequently they ask me to write a review. how frequently they ask me to write a review. More
by Carguy
Employees Worked With
