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Skyline Ford

Salem, OR

4.5
3,529 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,529 reviews

April 08, 2023

Julian was an excellent salesman and made my car buying experience so smooth, quick, and easy. I am 52 years old and have bought a lot of cars and I must say Julian made my experience far better than any o More

by Wingertrucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Apr 14, 2023 -

Skyline Ford responded

We work hard to provide the best car buying experience. Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 08, 2023

Julian was super helpful during the entire process! It was my first time financing a car and he made sure I had everything I needed for the process to go smoothly. It was a quick and easy process and h More

by Hunter Winger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Skyline Ford responded

We love a great recommendation like this one! Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 07, 2023

Service was great, nice clean waiting room, staff was nice and friendly. I enjoyed servicing here More

by MAKENZIE31801
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 07, 2023

The dealer staff were all straight forward and above board with me. Except for Ford's loooooong manufacturing delay it was one of my best car buying experiences. More

by JohnGoodyear
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre
Apr 14, 2023 -

Skyline Ford responded

We wish the manufacturing delays weren't there but we're doing our best with the situation. Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 07, 2023

Worked me in without an appointment and resolved and fixed my issues. Professional and courteous service at all levels. More

by BCOX5578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Skyline Ford responded

We're glad we could get you patched up. Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 07, 2023

Body shop did a great job in Cherry money ford escape. My car was done when promised More

by tom97301
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Apr 13, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 06, 2023

Jon will listen to what we want and not try to sway what we like, Garrett is very patient explaining truck features. More

by J TURNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre
Apr 14, 2023 -

Skyline Ford responded

We're glad we could help you get your next vehicle. Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 06, 2023

This is twice now that I tried for two weeks to get ahold of Gavin in service with no return call. I did speak with the service manager and he did change me to a new service advisor. I want to say Gavin in s More

by TGENTRY1972.74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Skyline Ford responded

We appreciate you taking the time to provide feedback on your experience at our dealership. We understand that you had difficulty reaching Gavin in our service department and that this impacted your overall experience. We apologize for any inconvenience this may have caused. We value your business and will strive to provide you with improved customer service moving forward. Thank you for bringing this to our attention.

April 06, 2023

Scheduling was easy, pick up and drop off went smoothly, and recall issue was taken care of. More

by BamBam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Skyline Ford responded

We're glad we could get your recall work knocked out! Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 05, 2023

Although I was not booked for an appointment, the Service Department fit me in for a quick check on the bottom of my vehicle after an unintended run over a curb to avoid an accident. It was near the end of t More

by ergomaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the names as contact was short
Apr 06, 2023 -

ergomaven responded

I truly appreciated the kind and welcoming staff.

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