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Skyline Ford

Salem, OR

4.5
3,529 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,529 reviews

April 04, 2023

You guys always give us very good service. Thankyou for being the good guys Sherrie Wymetalek. More

by USNSTGCRET@msn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 04, 2023

The check-in process was not welcoming. I was disappointed that Ford only guarantees their work for 12 months. More

by undrtcr2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for this valuable feedback. We'll take a look at our check-in process and make sure it's a 5-star experience on your next visit. Thank you for choosing Skyline Ford! We appreciate your business.

April 03, 2023

I always use Skyline Ford. They take good care of my vehicles. Friendly staff Gavin, Mel, Art, Rich, Vinchenzo and Willy More

by KELLEY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey, Sterling Wallace
Apr 17, 2023 -

Skyline Ford responded

We have a pretty great staff! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

March 31, 2023

Just got an oil change and it was quick and easy. We were in and our in no time. More

by AALBRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Idea
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

March 30, 2023

Great service. Price could have been better. Is there a reason the cars aren't washed when brought in for service? More

by Invincibleandtired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Thank you as well for the valuable feedback regarding your visit. We'll get this worked on. We appreciate your business.

March 29, 2023

Gavin is a bonafide stud. His confidence, knowledge and sincerity are second to none. Pay him more More

by zachary_cranny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

March 29, 2023

Great customer service 👏 is really too bad is too expensive to maintenance your vehicle at any ford dealership otherwise I would definitely keep coming back every time More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

March 27, 2023

Very good service. Finished my car earlier than expected. Really impressed with how well the car looks! Thank you Ford Team for a job well done ❣️ More

by Janell N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey, Sterling Wallace
Apr 14, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford for your service needs!

March 27, 2023

Friendly, professional and thorough. My appointment went like clockwork. Very pleased with my visit and outcome. More

by BENNYCWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

March 25, 2023

I was very happy with this dealership, however I was displeased that they didn’t advise me of the CARFAX report. After purchasing the vehicle when I got home I found the vehicle was involved in an accid More

by GLEN13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Uaiyue
Apr 13, 2023 -

Skyline Ford responded

Thank you for this valuable feedback and for this review. We appreciate your business and we look forward to serving you again.

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