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Skyline Ford

Salem, OR

4.5
3,532 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,532 reviews

January 11, 2023

We experienced excellence every step of the way in our two appointments. We recently moved from Bend to Turner, and we were delighted to immediately locate such a great company to service our two Ford Ve More

by Decker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, we did not make note of the specific employees. Everyone was great.
Jan 27, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford after your move! We are glad to have you!

January 11, 2023

Excellent customer service by everyone! Friendly, mindful of my time, and enjoyable experience. Made buying a car a great experience. More

by Denise.pierce38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Myhre, Brandon Lemont
Jan 27, 2023 -

Skyline Ford responded

We do our best to make the experience great at every turn. Thank you for choosing Skyline Ford!

January 07, 2023

The engine noise coming from the front of the engine is still present after spending money to replace the water pump, which I had not seen any evidence that it was leaking or failing. I now need to schedu More

by Stew Stone
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Skyline Ford responded

Give us a call or stop in when you can so we can take a look at it and get you all patched up. Thank you for the review and feedback.

January 06, 2023

Sage and Charlie worked together really well as a team. We enjoyed their professionalism and down to earth manner. More

by SHERRI4
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Torres
Jan 26, 2023 -

Skyline Ford responded

We enjoy keeping things pressure-fee and down to earth. Thank you for choosing Skyline Ford!

January 05, 2023

I have always been satisfied with the help I received from your crew. I have brought my car in for service when suggested since buying it 2017. More

by verdlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Jan 26, 2023 -

Skyline Ford responded

Thank you for being a regular with our service drive. Thank you for choosing Skyline Ford!

January 05, 2023

Service is always on time and explanation of services are described in detail and easy to understand. More

by mafreitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Skyline Ford responded

The best type of service description is a simple one. Thank you for choosing Skyline Ford!

January 04, 2023

Francisco Arias was very good. He listened, no pressure, very relaxed experience for us. I would highly recommend him and the dealership to others looking for a vehicle. More

by jktitus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Skyline Ford responded

Thank you for the kind review! Thank you for choosing Skyline Ford!

January 04, 2023

Every single person that helped me that day was nice, smiling and courteous. And they were clear as what I was supposed to do. More

by Doggiecat777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Skyline Ford responded

Clear and friendly is the way to be. Thank you for choosing Skyline Ford!

January 04, 2023

Weather was terrible, but everyone I dealt with was friendly, helpful & as timely as they could be More

by journeyfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Skyline Ford responded

It's that Oregon beach-weather in January we all love. Thank you for choosing Skyline Ford!

December 31, 2022

I do all my device with this dealership I have taken your survey twice now. More

by RGHARRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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