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Skyline Ford

Salem, OR

4.5
3,561 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,561 reviews

August 16, 2022

I had a great experience working with Julian. I feel we got a great car at a really great price. He really worked hard to get us what we wanted and I was out of there in less than an hour! I loo More

by Brian Beyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Enjoy your new ride! Thank you for choosing Skyline Ford!

August 14, 2022

tech did thorough check, identified rear main seal leak. service writer explained estimate with tech. cost was reasonable. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, cant recall name of technician., Ashleigh Wilson
Sep 08, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 13, 2022

This dealer ship is awesome and my service advisor was very helpful, great work everybody, More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 13, 2022

Normally kind, helpful and friendly. I find them to be the most honest in service I’ve found. More

by jodyalaniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Honesty is paramount for us! Thank you for choosing Skyline Ford!

August 12, 2022

Art was very helpful in getting the work scheduled and answering my questions. The work corrected the issue completely and was done ahead of time. More

by Idonottrustyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We like to stay ahead of schedule. Thank you for choosing Skyline Ford!

August 11, 2022

Everyone was helpful and courteous. Completed service in a timely manner. Will definitely come back. More

by BONSAI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We look forward to seeing you! Thank you for choosing Skyline Ford!

August 11, 2022

It was ok until the truck came in and did not match the order sheet that was made in the sales office when the truck was ordered Waiting to see what they can do ? More

by NICOLPAUL4085
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Dan "Wally" Waldron
Aug 22, 2022 -

Skyline Ford responded

Thank you for sharing about your visit. We don't want anyone to feel like they weren't given a 5-star experience. Send an email to chad@skylineforddirect.com when you can so we can work on this with you.

Sep 05, 2022 -

NICOLPAUL4085 responded

Not sure what you can do to fix the mistake on the order for me But I also get daily e mails putting my truck in sleep mode some days lots of e mails on sleep mode and none of the items that put it in sleep mode as no extreme tempature, truck was started in less than 14 days and battery voltage was 12.6 volts but it puts it in sleep mode If look on the web you will find lots of complaints on the sleep mode issue

August 10, 2022

Staff are always friendly and courteous. I have been happy with the work done on my truck, and I plan on having Skyline do any future work. More

by Cosmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier is very nice!
Sep 08, 2022 -

Skyline Ford responded

We look forward to working with you in the future. Thank you for choosing Skyline Ford!

August 10, 2022

Very polite! Great service and advice for the future of our vehicle. Called when service was completed and just a all around great experience with your dealershi More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for the kind words and thank you for choosing Skyline Ford!

August 10, 2022

Victor was very helpful and dealt with all of my issues quickly and efficiently. As this was a commercial sale there were lots of unusual issues and all were dealt with professionally by all the staff. More

by mark.corpora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Uaiyue
Sep 08, 2022 -

Skyline Ford responded

Enjoy your new vehicle! Thank you for choosing Skyline Ford!

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