Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,538 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,538 reviews
August 02, 2022
Very positive experience from start to finish. Kelly and Jeff were great to work with. Kelly and Jeff were great to work with. More
by Reidstealth
August 02, 2022
The Service Team from the Service Advisors to Technicians we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. More
by Perrystic
Verified CustomerAugust 02, 2022
Good customer service. Got it fixed the same day and called right away for me to come get it. Got it fixed the same day and called right away for me to come get it. More
by harrisonsarah73
Employees Worked With
August 02, 2022
Friendly staff, long wait times to schedule (3+ weeks). Improved pick up, no work review Improved pick up, no work review More
by parrjk
Employees Worked With
August 02, 2022
Always super nice and professional! We love the service we get from everyone there! They are always so nice to my daughter which helps make my experience there so much better! We love the service we get from everyone there! They are always so nice to my daughter which helps make my experience there so much better! More
by Tawnee McAfee
Employees Worked With
August 02, 2022
My service advisor is the best she walked me through the whole process I would recommend Skyline Ford to all my friends whole process I would recommend Skyline Ford to all my friends More
by francisco.arias.503
August 02, 2022
Best service writer! She took the time to get the answers and explain them to me. Truly appreciative! She took the time to get the answers and explain them to me. Truly appreciative! More
by Jcckrumelhart
Employees Worked With
August 01, 2022
Had a very good buying experience at Skyline Ford. They were very responsive to our needs and questions. They kept us informed throughout the process. They were very responsive to our needs and questions. They kept us informed throughout the process. More
by Pamela Bessler
July 31, 2022
George was awesome! The car I purchased was at another lot so he drove me over to that lot and picked up the car, took it for a spin and fell in love with it. He was pat The car I purchased was at another lot so he drove me over to that lot and picked up the car, took it for a spin and fell in love with it. He was patient with my decision and ultimately I walked out with a new car and feeling super pleased and happy with my experience. More
by Rishiggins.112
July 31, 2022
Thank you Skyline Ford and shout out to Kelley Jones for helping me get my dream Bronco. Definitely the go to dealer if your in Oregon. Be patient and they’ll get you what you need! Appreciate what went int helping me get my dream Bronco. Definitely the go to dealer if your in Oregon. Be patient and they’ll get you what you need! Appreciate what went into making this happen and I look forward to using this dealership for my future Ford purchases. More
by Brett
Employees Worked With
