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Skyline Ford

Salem, OR

4.5
3,562 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,562 reviews

August 03, 2022

The quality of work is always great, although sometimes it takes longer than expected to have my vehicle completed. More

by debcozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

We try to get it done and rolling as quickly as possible. Thank you for choosing Skyline Ford!

Aug 06, 2022 -

debcozzie responded

Even though it takes a little while, It’s always worth the wait. And I always feel like I’m at a shop that’s safe and has my best interest at heart!

August 03, 2022

Appreciate the flexibility of dropping the truck off before open hours and picking it up after hours. It made being able to get the work completed a lot easier. Mel was great to work with, polite and ki More

by davidchampion242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brake technician (not sure of his name)
Aug 06, 2022 -

Skyline Ford responded

Thank you for using our drop off option! Thank you for choosing Skyline Ford!

August 03, 2022

They were able to get the parts quickly and repaired with a day. Nice interaction. More

by volleygurl_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 03, 2022

I am very happy with the service you guys have provided . Thank you so much everyone. More

by ASHOKETLDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre, Marc Merzenich
Aug 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

The Service Team from the Service Advisors to Technicians we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. More

by Perrystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

Good customer service. Got it fixed the same day and called right away for me to come get it. More

by harrisonsarah73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

Friendly staff, long wait times to schedule (3+ weeks). Improved pick up, no work review More

by parrjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for the feedback. Thank you for choosing Skyline Ford!

August 02, 2022

Always super nice and professional! We love the service we get from everyone there! They are always so nice to my daughter which helps make my experience there so much better! More

by Tawnee McAfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Everyone gets that 110% courtesy when they walk in. Thank you for choosing Skyline Ford!

August 02, 2022

My service advisor is the best she walked me through the whole process I would recommend Skyline Ford to all my friends More

by francisco.arias.503
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for your recommendation! Thank you for choosing Skyline Ford!

August 02, 2022

Best service writer! She took the time to get the answers and explain them to me. Truly appreciative! More

by Jcckrumelhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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