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Sloane Toyota Glenside - Service Center

Glenside, PA

4.6
94 Reviews
Call Service Center (215) 885-5400

94 Reviews of Sloane Toyota Glenside - Service Center

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May 17, 2023

Excellent service, car was available within one hour customer service was great Kristen was very helpful More

by david.bird
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Warner
Report | Print
May 17, 2023 -

Sloane Toyota of Glenside responded

David, we're so happy to hear you had an excellent experience at Sloane Toyota of Glenside! It's great to know that Kristen was very helpful in providing outstanding customer service and getting your car ready quickly. Thank you for taking the time to leave a 5-star recommendation!

Helpful
May 12, 2023

Service needs to be faster. seems I always have 5-6 hr waiting time for completion. More

by berbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember persons name that cld me out. She was courteous
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May 16, 2023 -

Sloane Toyota of Glenside responded

We apologize for the extended wait times during your visits. We strive to offer the most efficient services, and we are sorry if this was not demonstrated during your time with us. If there is anything else you would like to discuss, please do not hesitate to reach out. Thank you, Dave Meyrick - Service Manager - 215-885-5402

Helpful
March 28, 2023

Treated very well and worked with to make a good deal. Showroom neat and everyone friendly More

by Darrah1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Sloane Toyota of Glenside responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Sloane Toyota of Glenside team. Drive safely, and we hope to see you back again down the road!

Helpful
March 11, 2023

Zero customer care. If there was a zero rating that is what I would give them. Dropped my car last night in their drop box. They claim the envelope fell behind the deck. More

by MissWillsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
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Mar 13, 2023 -

Sloane Toyota of Glenside responded

This does not sound like the responsive and communicative team I know, and I apologize that your vehicle was not worked on for the day. I understand why you are upset and am disappointed that we did not provide you with a more seamless experience. I would appreciate the chance to make things right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Dave Meyrick - Service Manager - 215-885-5402

Helpful
February 23, 2023

Arthur was very helpful during my visit and I had a great experience. I recommend it. More

by Howardmccall45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Author Pace
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Feb 24, 2023 -

Sloane Toyota of Glenside responded

This review means a lot to us! Thank you for choosing Sloane Toyota of Glenside and for sharing your thoughtful feedback about Arthur. We hope to see you again and wish you safe travels down the road!

Helpful
February 22, 2023

From the moment I arrived, I had a great experience at Sloane Toyota Glenside. Everything regarding the service was explained in detail and my car was delivered back to me in short order with a smile. More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr
Report | Print
Feb 23, 2023 -

Sloane Toyota of Glenside responded

Thank you for the great review. We're glad that the Sloane Toyota of Glenside team was helpful and nice to work with. We appreciate your business and confidence in our work.

Helpful
February 15, 2023

Sloane Toyota has been our dealer since 1988 . Service has been consistently outstanding. We recommend Sloane to many of others. More

by Baby JEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Downing
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Feb 16, 2023 -

Sloane Toyota of Glenside responded

Thank you for your confidence in Sloane Toyota of Glenside, and for your business. We are thankful to have you as a customer. Safe travels until next time!

Helpful
January 21, 2023

I was very pleased with the service very very helpful thank you for a great service ! More

by Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Meyrick
Report | Print
Jan 23, 2023 -

Sloane Toyota of Glenside responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back!

Helpful
December 20, 2022

Excellent dealership from a long time customer. Hope you share my opinion with many other customers. More

by Alschnay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anessa Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Sloane Toyota of Glenside responded

Thank you for this great review of Sloane Toyota of Glenside. We are glad to have your trust and business.

Helpful
December 16, 2022

I did not wait very long for battery to be replaced. Car now starts immediately drives like a dream. More

by abatebr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom Leibowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Sloane Toyota of Glenside responded

Thanks for the review! We're glad that the Sloane Toyota of Glenside team was helpful and nice to work with. We appreciate the feedback, and we'll see you around!

Helpful
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