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Smithtown Toyota

Smithtown, NY

Overview
Employees
Reviews
Vehicles
4.9
1,241 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,241 reviews

November 20, 2025

Came and drove a RAV4 and a Camry. Sean was super helpful and took his time with me to make sure I got in the right car. Amazing experience.. More

by E.joachin105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at Smithtown Toyota while exploring the RAV4 and Camry. It's great to know that Sean was able to assist you and help you find the right car. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 13, 2025

My fiance and I just recently bought a ‘24 Camry from Louis. Lou was very patient with us as first time new car owners and was extremely thorough and courteous. We would recommend him to anyone looking t More

by Victoria and Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

Smithtown Toyota responded

Thank you, Victoria and Joe! I am happy to hear that Louis provided you with such a positive experience while purchasing your 2024 Toyota Camry. I appreciate your kind words and recommendation. We look forward to seeing you again at Smithtown Toyota. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 12, 2025

Friendly personnel very helpful Louis was very helpful and gave me a good deal on my trade-in. More

by Tytor1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with Louis at Smithtown Toyota. It's great to know you found our team friendly and helpful, and that you received a good deal on your trade-in. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 08, 2025

Great sales service, very good insurance setup and great finance work. All around very great experience purchasing a behicle More

by Radiers636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
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Nov 09, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear about your great experience with our sales service, insurance setup, and financing at Smithtown Toyota. We strive to provide excellent service, and it's rewarding to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 06, 2025

They were very direct and honest and I felt they genuinely were trying to help me find a car that was right for me, and my budget. Michael K in particular was very helpful. More

by Matthewryangrasso0501
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Matthew! I'm thrilled to hear that you had a positive experience at Smithtown Toyota and that Michael was able to assist you in finding the right car for your needs and budget. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 04, 2025

Very nice people also very helpful and knowledgeable excellent customer service no stress everything went smooth thank you More

by john.trainor73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Smithtown Toyota responded

Thank you for your kind words, John! I am thrilled to hear that you had a smooth experience with us at Smithtown Toyota. Our team is dedicated to providing excellent customer service, and it's great to know that their efforts made a positive impact. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 03, 2025

I recently purchased my first vehicle from Smithtown Toyota, and the experience was outstanding from start to finish. Mike and Rocky were exceptionally professional, kind, and attentive throughout the e More

by g303840
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at Smithtown Toyota was outstanding and that Mike and Rocky made your first vehicle purchase enjoyable. Your kind words about their professionalism and commitment to customer satisfaction mean a lot to us. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 02, 2025

Everyone was super nice and helpful especially our dealer Louis b. Made the process of getting a new car easy and quick. More

by allisontasman98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Allison! I'm thrilled to hear that Louis and our team at Smithtown Toyota made your car-buying experience easy and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

Rob Schappert and the team at Smithtown Toyota made buying our vehicles an easy and great experience. More

by Lauran.DeRosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review, Lauran! I'm thrilled to hear that Rob and our team at Smithtown Toyota made your vehicle purchase an easy and enjoyable experience. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2025

Bob was very helpful and a pleasure to work with. He was very responsive to any questions I had and made the process easy. More

by Yvonnelarosa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2025 -

Smithtown Toyota responded

Thank you for your kind words, Yvonne! I'm thrilled to hear that Bob provided you with helpful and responsive service during your experience at Smithtown Toyota. We aim to make the car buying process as smooth as possible, and it's great to know we succeeded with you. We look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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