Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Toyota
Smithtown, NY
1,263 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,263 reviews
March 18, 2026
Mike was very helpful and understood what I wanted. I’m so grateful to him. I’m so grateful to him. More
by Eluo025
Employees Worked With
March 14, 2026
We had a terrific experience with Mike. He was professional and knowledgeable and understood our needs right away. Found us the perfect vehicle at an amazing price. Highly recommend. He was professional and knowledgeable and understood our needs right away. Found us the perfect vehicle at an amazing price. Highly recommend. More
by chrissiefergo
March 14, 2026
Michael did an outstanding job guiding us through our Toyota purchase! He confidently answered all of our questions taking the time to thoroughly explain each one completely. Toyota purchase! He confidently answered all of our questions taking the time to thoroughly explain each one completely. More
by Gloftin60@gmail.com
Employees Worked With
March 12, 2026
Louis Bilous was fantastic. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. Overly pleasant experience, will absolutely be servicing there. The finance manager was also a pleasure to work with. Overall great dealership. More
by GM1
March 08, 2026
Had a great experience buying my Tacoma at Smithtown Toyota. Michael is a true professional and was a pleasure to work with. Toyota. Michael is a true professional and was a pleasure to work with. More
by Andymazza4
Employees Worked With
March 06, 2026
Michael was very knowledgeable and extremely patient with us. Overall, the entire dealership has an amazing staff. In past experiences with other dealerships,I would not return. Smithtown Toyota has a custom us. Overall, the entire dealership has an amazing staff. In past experiences with other dealerships,I would not return. Smithtown Toyota has a customer for life! More
by rsu287
Employees Worked With
March 04, 2026
Excellent experience with this dealership. We worked with Michael Bourne who is the consummate professional and he has thorough command of the Toyota products. We worked with Michael Bourne who is the consummate professional and he has thorough command of the Toyota products. More
by User-47b4296018
Employees Worked With
March 02, 2026
Louis Bilious was great…. No xx, and accommodating. Overall experience was great and would certainly recommend them! No xx, and accommodating. Overall experience was great and would certainly recommend them! More
by cmlohmann
February 27, 2026
I had an absolutely wonderful experience buying my car, all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I all thanks to Louis. He is such a kind man and truly treated me like family from start to finish. He took the time to answer every single question I had and walked me through every detail of the car so I felt completely comfortable. He even made it clear that he is more than happy to help with any future questions I might have. If you're looking for someone who genuinely cares and goes above and beyond, I highly recommend asking for Louis! More
by Lagattuta2000
February 25, 2026
Smithtown Toyota has the best customer services I have ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experien ever experienced! Everyone from the Dealer Manager Alex, to the Finance guy John and my VERY knowledgeable Sales person Louis Bilous made my experience seamlessly smooth and easy. The best customer service I have ever had when buying a car! This is the only Toyota dealership anyone should ever consider because the all around experience was way above the rest! More
by shawana1018
