Smithtown Toyota

We have been dealing with Brian and Lou a long time the service is exceptional no beating around the bush. It's the perfect place to buy a used car. Lou is very nice and so is Brian. Very flexible and try service is exceptional no beating around the bush. It's the perfect place to buy a used car. Lou is very nice and so is Brian. Very flexible and try to get to you in and out as fast as possible. More

Dealing with Smithtown Toyota was a positive refreshing experience that I am happy to share with any readers. Most of us have walked away from rude high pressure sales tacticts from typical card ealerships experience that I am happy to share with any readers. Most of us have walked away from rude high pressure sales tacticts from typical card ealerships that try bait and switch or good guy bad guy salesman/salesmanger tacticts. "What does it take to close the deal today....., come back when you are really ready to buy the car.....,maybe my salesmanger can make you a deal......etc. Smithtown Toyota offered a polite and informative sales process that wellcomed my numerous questions, visits and test drives with my wife. My salesman Louis Bilous had the patience of a saint. He answered all our questions, gave his advice only when asked to, and made suggestions that made sense, usually from personal experiences. When it came down to pricing and matching a competitors offer he consultated with his sales manager Guy Albergo that provided a competitive match without the typical high pressure games typical in this sales tranaction. Mr. Albergo supported his salesman and represented the dealership in a very positive way. we closed the deal. More

Our saleman James Simpson was wonderful. He did whatever he could to make us happy from beginning to end. I didn't feel at anytime I was being pressured. He answered whatever questions I had and helped me he could to make us happy from beginning to end. I didn't feel at anytime I was being pressured. He answered whatever questions I had and helped me to make an informed decision. James is a great asset to Toyota and I plan on reccommending him and this dealership to my friends. I will also be coming back to Smithtown Toyota when we are ready for another car. More

I have purchased many new vehicles over the years and have dealt with countless sales associates in doing so. I had the pleasure of meeting Carolyn Dunleavy at Smithtown Toyota. I found Ms. Dunleavy to have dealt with countless sales associates in doing so. I had the pleasure of meeting Carolyn Dunleavy at Smithtown Toyota. I found Ms. Dunleavy to be very knowledgeable about the product she was selling. She was fair and honest in discussions about pricing and finance. I felt comfortable in every step of the process. The dealership should also be commended for delivering the vehicle on time as promised. The business end of the purchase was fast and efficient. I found everyone at the dealership to be very friendly and willing to go that extra yard to ensure my satisfaction. More

Mr. Milano was very professional and quite knowledgeable. He was friendly and accomodating . When we are ready to replace our second car, we would definitely consider buying it from him. This sentence He was friendly and accomodating . When we are ready to replace our second car, we would definitely consider buying it from him. This sentence is added to reach the 250 word minimum, which in my view is a stupid requirementt. More

When we arrived at dealership Rich ad already had all the cars in our pricerange ready for us to look t, we found just the right car and off to financing we went. Miych was great in his efforts to find a car cars in our pricerange ready for us to look t, we found just the right car and off to financing we went. Miych was great in his efforts to find a car loan that kept our payments down.The overall experiwence at Smithtown toyata was a good one, We would recommend to others and hope they come away with the same experience as we did. More

I have shopped around for a Traverse, Buick Enclave, I have shopped around for a Traverse, Buick Enclave, Acadia and ultimately a Highlander and found this dealership to be by far the best of all I I have shopped around for a Traverse, Buick Enclave, Acadia and ultimately a Highlander and found this dealership to be by far the best of all I have shopped. No nonsense, salesmen are authorized to make deals instead of playing the waiting game of getting manager approvals, and I got a I got a great deal using my Costco membership. I still believe that these guys would have given me a fair price with or without a Costco or AAA card. Of the many options including Toyota financing, they arranged the most cost effective financing for me (which ended up NOT being Toyota's current finance program). No pressure from the Finance manager but she did show me all of my options for add ons to the car. I had an alarm and remote start installed through this dealer and was given very fair pricing. Overall, the best car buying experience I have had so far. This dealership is 30 miles from my home, but it was worth every mile to find this "diamond in the rough." I highly recommend these guys. More

I would definitely NOT recommend this dealer, especially I would definitely NOT recommend this dealer, especially if you get Stacy as your business manager. She actually YELLED at me when I told her that I I would definitely NOT recommend this dealer, especially if you get Stacy as your business manager. She actually YELLED at me when I told her that I was going to see if I can get the car cheaper. The sales manager, Anthony was nice though, and told me to check the newspaper at Huntington Toyota to check the price and he'll match it.We decided to buy a car there,they told us that smithtown toyota locked us out of our credit and told us we weren't eligible to buy a used car, only a new one. Overall the experience was a nightmare, and they continued to call, threatening that she would make us regret that we went to another dealership, and make it impossible to buy a car. She actually told my cousin not to bring me to the dealership with him, because i know how to get the good deals, i assume. But I did very strongly feel tat that she was being prejudice. I would never go back in my life. Before we made the deal, they gave us a hard time about getting out refund. The only reason we didn't buy a car there was because they didn't treat us right. WE ended up getting a new car at HUntington Toyota for less then the car she was trying to sell us. They were very kind, friendly, and courteous. Them I would recommend. More

After extensive research on hybrid vehicles, we decided to visit Smithtown Toyota to test drive the Prius. We were promptly greeted by Carolyn, who spent the next few hours explaining the vehicle, letting to visit Smithtown Toyota to test drive the Prius. We were promptly greeted by Carolyn, who spent the next few hours explaining the vehicle, letting us drive it, discussing the various configurations, and negotiating a price. Throughout the entire sales experience, we were both impressed with Carolyn’s extensive knowledge of your vehicles and deep appreciation for customer satisfaction. Her bubbling personality and true professionalism helped sell us on the car. When we took delivery of the vehicle, we once again enjoyed Carolyn’s friendliness, extensive product knowledge, and customer service skills. When we noticed a scratch and another minor defect in the new vehicle, Carolyn immediately took ownership of the problems and made decisive corrective action for a future repair. We were very impressed away by how well she handled the situation. I’ve purchased 8 vehicles from Long Island dealerships in the past 5 years, and most of the time, the sales experience is miserable and filled with lots of nonsense. This was the first new car sales experience that I have ever had in which I enjoyed the entire transaction and felt 100% confident about my decision to purchase a new vehicle. Moreover, Carolyn has restored our faith in purchasing a new vehicle as our transaction was treated extremely fairly and with trust and respect. More

I purchased 3 Toyotas from Smithtown Toyota. I leased one Solara. I purchased one Solara and then I traded the Solara for the Camry. Last 2 purchases were from the same salesperson: Paul Varandas. Pau one Solara. I purchased one Solara and then I traded the Solara for the Camry. Last 2 purchases were from the same salesperson: Paul Varandas. Paul was knowledgeable and friendly and trustworthy. He is an asset to Smithtown Toyota. I recommended Smithtown to the parents of a co worker and they purchased a Camry. I also recommended Smithtown Toyota to my parents and they leased a 2010 Camry. I wouldn't hesitate to recommend this dealership to others. More