Back

Smithtown Toyota

Smithtown, NY

4.9
1,371 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,371 reviews

September 26, 2026

The service was amazing, I had a great time working with with Smithtown and they truly worked hard to find the car I wanted, unfortunately, I ended up purchasing from elsewhere. More

by Jahidapl
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Smithtown Toyota responded

Thank you for your feedback! I am thrilled to hear that you had an amazing experience with us at Smithtown Toyota. While I’m sorry to learn you chose to purchase elsewhere, I appreciate your kind words about our efforts to find the right car for you. If you ever need assistance in the future, please don’t hesitate to reach out. We hope to see you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 25, 2026

Jeff did an amazing job showing me all the facts and information . He was very helpful throughout the whole process. I recommend him!! More

by W785tireman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m glad to hear that Jeff provided you with exceptional service and helpful information during your visit to Smithtown Toyota. Your recommendation means a lot to us! We hope to see you again soon for any of your automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 25, 2026

Jeff went above and beyond, he picked me up at my house and drove me to the dealership. He helped me so much finding this car and showing me all the facts on it. Had an amazing experience before I even ste More

by W785tireman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m excited to hear about your amazing experience with Jeff at Smithtown Toyota. It's fantastic to know that he went above and beyond to assist you in finding your car. I appreciate your feedback, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 24, 2026

My vehicle is beautiful. Mike was extremely helpful throughout the process in a kind way. Brittany patiently showed us how to use the car. Thank you. More

by Barb
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Rued
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Barb! I'm happy to hear that you're enjoying your beautiful vehicle. It's great to know that Mike was extremely helpful throughout the process in a kind way. I appreciate your feedback, and we hope to see you at Smithtown Toyota again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 23, 2026

I have bought many cars in my life, and this is actually the WORST dealership I have ever bought a car from. They provide a price with fees in writing, and then hit you with hundreds and hundreds of dollar More

by PBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Ferranola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Smithtown Toyota responded

Thank you for sharing your feedback about your experience at Smithtown Toyota. I appreciate your insight regarding the financing process and was glad to have had the opportunity to speak with you and offer a resolution. If there is anything else you would like to discuss, you are welcome to reach back out. Thank you again for taking the time to share your thoughts, and we hope to have the opportunity to serve you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 22, 2026

Working with Mike was a great experience! He answered all of our questions, was very informative, and never made us feel pressured. He took the time to understand what we wanted and made sure More

by Reanna Balcharan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Reanna! I’m pleased to hear that you had a great experience with Mike at Smithtown Toyota. His knowledge and professionalism truly make a difference, and I’m glad he could assist you in finding everything you needed. I appreciate your recommendation, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 22, 2026

Jeff Kravits provided me with the best car buying experience I have ever had had. Courteous, knowledgeable and just a great guy. More

by codyca03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Smithtown Toyota responded

Cody, I’m excited to hear that you had the best car-buying experience at Smithtown Toyota with Jeff. Our team always strives to provide courteous and knowledgeable service, and it's great to know that Jeff made such a positive impact. We look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 21, 2026

I had an amazing car-buying experience working with Mike at Smithtown Toyota, From the moment I walked in, there was zero high-pressure sales tactics. He was incredibly knowledgeable, listened to what I nee More

by Dom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Dom! I’m thrilled to hear that you had an amazing car-buying experience with Mike at Smithtown Toyota. We strive to provide a stress-free environment, and it's great to know that Mike's knowledge and honesty made a positive impact on your visit. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 19, 2026

Had a wonderful experience Jeff was very pleasant informative made my experience very pleasant rate him excellent More

by donna_zappasodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Donna! I'm pleased to hear that you had a great experience at Smithtown Toyota and found Jeff to be pleasant and informative. I appreciate your feedback, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 19, 2026

So my review I have for the dealership is nothing but wonderful. I have purchased many cars from this location from the sales rep to the maintenance crew, etc. they treat you like family they do not lie More

by Melissa C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Smithtown Toyota responded

Thank you so much, Melissa! I’m glad about your positive experiences with Smithtown Toyota and our team, especially with Jeff and Mike. We strive to treat our customers like family and it’s great to know that our efforts made your car-buying journey enjoyable. We appreciate your loyalty and recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Sep 19, 2026 -

Melissa C responded

Your welcome. Also to add your service manager John was also a big help in the process he worked with me all day to make sure I left with a car. I am very grateful and appreciative to him and the rest of the staff. Thank you guys for all that you do!