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Smithtown Toyota

Smithtown, NY

4.9
1,343 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,343 reviews

August 10, 2026

We had a smooth and transparent buying experience. Jeff went above and beyond to find the car we were looking for. Overall, I would highly recommend Smithtown Toyota. More

by David R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Smithtown Toyota responded

Thanks for sharing how things turned out, David! I’m pleased to hear that you had a smooth and transparent buying experience and that Jeff was able to assist you in finding the perfect car. Your recommendation means a lot to us at Smithtown Toyota. We look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 09, 2026

Mike was great to work with. He has great product knowledge, is extremely passionate about the vehicles and is just a really nice guy. I really appreciated the no pressure appr More

by John5880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Smithtown Toyota responded

Thank you for your kind words, John! I’m happy to hear you had a great experience with Mike at Smithtown Toyota. We take pride in providing knowledgeable and pressure-free service, and it’s wonderful to know that you appreciated it. We hope to see you again for your next vehicle needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 09, 2026

Louis Bilous was my Sales Manager. He was great, super nice, got me a good deal, beautiful car, and explained the car in detail and how to work everything in the car. More

by kmalave500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m thrilled to hear about your positive experience with Louis at Smithtown Toyota. It's great to know that you found the perfect car and that Louis provided you with detailed explanations to help you enjoy your new vehicle. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 07, 2026

Lou was fantastic to work with! He was extremely knowledgeable about the vehicle and took the time to answer all of my questions without ever making me feel pressured. As a first-ti More

by Emily Doherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky
Aug 07, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Emily! I’m thrilled to hear that Lou provided you with a fantastic experience as a first-time car buyer. At Smithtown Toyota, we strive to make the car-buying process smooth and enjoyable, and it’s great to know Lou was able to deliver that for you. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 05, 2026

Straightforward and informative with a good supply of new cars. Worked with me every step of the way. More

by acamiolo30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Smithtown Toyota responded

Thank you for your positive review! I’m thrilled to hear that you found Smithtown Toyota to be straightforward and informative. We strive to work closely with our customers, and I’m glad you felt supported throughout your experience. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 04, 2026

Michael Kazlauskas was such a pleasure to deal with! Super knowledgeable professional and courteous! He spent a lot of time with us, gave several options to determine what was best for us! Went in unsur More

by lynne.ac9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle the insurance guy
Aug 05, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review, Lynne! I’m delighted to hear that you had a great experience with Michael at Smithtown Toyota. His dedication to providing knowledgeable and courteous service truly makes a difference. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 03, 2026

Mike made the process super easy. He was super helpful, explained everything in the car for me. More

by seankeeffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Smithtown Toyota responded

Thank you, Sean! I’m thrilled to hear that Mike made your experience at Smithtown Toyota so smooth and informative. Your feedback is appreciated, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 03, 2026

jeff and rocky were amazing, couldn’t ask for a better experience!! i would recommend them to everyone More

by lsammis028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Smithtown Toyota responded

Thank you for your wonderful review! I’m thrilled to hear that you had an amazing experience with Jeff and Rocky at Smithtown Toyota. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 03, 2026

I had a wonderful experience with Andrii & John. Both very helpful & professional. They made my purchase of a certified preowned Prius easy & painless. I would work with them again & recommend them More

by jwalsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrii Panasiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Smithtown Toyota responded

Thank you for your kind words! I’m happy to hear that you had a wonderful experience with Andrii and John at Smithtown Toyota. It's great to know that they made your purchase of a certified pre-owned Prius easy and painless. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 31, 2026

Mike made the process painless and was very friendly, pleasant and easy to talk to. More

by ginangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kazlauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Smithtown Toyota responded

Thank you for your kind words! I’m thrilled to hear that Mike made your experience at Smithtown Toyota pleasant and easy. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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