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Smithtown Toyota

Smithtown, NY

4.8
1,097 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,097 reviews

January 16, 2024

Lou always come through for us and finds us the perfect Toyota at the right price More

by dave - Hauppauge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Smithtown Toyota responded

Thank you for leaving us this review, Dave. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 08, 2024

My salesperson Trish Shea was amazing. She was professional and knowledgeable. I would recommend her. More

by Lp718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Smithtown Toyota responded

Thank you for taking the time to write this review. Trish’s sales excellence is always consistent, and I’m glad your experience with her supports that. I hope to see you back again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 02, 2024

Felt comfortable from the minute we walked through the door. Louis Bilous was kind and helpful. Found the perfect truck and he made sure we left knowing the truck inside and outz1 10/10! More

by Mcfeeney614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Smithtown Toyota responded

Thank you for leaving us this review. I am very happy to hear that Louis could help get you set up with the perfect new truck. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 22, 2023

Customer friendly experience. Focused attention. Excellent deal. Salesman and finance answered all my questions and ensured I was comfortable with the deal. More

by Jkkl1928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Smithtown Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 19, 2023

Very happy with our new car purchase at Smithtown Toyota. Our salesperson was Trisha and she managed us through the smoothest transaction we've ever experienced. We had a question or two afte More

by 5bellsone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Miller
Dec 20, 2023 -

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 11, 2023

After finding the vehicle I was interested in on line, Sean M made the purchasing process a very relaxed and straight forward one. He answered all my questions thoroughly, no high pressure sales tactics More

by talldog1208
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Dec 13, 2023 -

Smithtown Toyota responded

I love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and I am honored that you chose Smithtown Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 02, 2023

Lou B is very friendly and knowledgeable. Smithtown is very competitive and has great people!! Car came out looking beautiful. Couldn’t be more pleased More

by Kat S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Smithtown Toyota responded

Kat, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2023

Lou was very helpful in getting me the car I wanted at a reasonable price. The finance dept (John) was professional and easy to work with. More

by drq24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Smithtown Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 25, 2023

Louis Bilous was a phenomenal sales representative. This was my first time purchasing a car, so it was certainly a stressful time, but Louis was super helpful in navigating the process and making it as More

by jlloyd989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Smithtown Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 13, 2023

We had a great experience from the minute we walked in and out. Louis Blous helped us from the beginning to the end. No pressure and we are so pleased with excellent service. Extremely friendly! This is o More

by Alice K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Smithtown Toyota responded

Alice, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Smithtown Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239