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Smithtown Toyota
Smithtown, NY
1,193 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,193 reviews
March 01, 2018
Great Primary reason for using Smithtown Toyota is my experience in dealing with salesman Chris Malerba. He's knowledgable, friendly, and easy going. If yo Primary reason for using Smithtown Toyota is my experience in dealing with salesman Chris Malerba. He's knowledgable, friendly, and easy going. If you're like me, buying a new car can be stressful and a hassle. Chris makes the process as painless as possible. More
by rich
Employees Worked With
Chris Malerba
February 26, 2018
Great Experience This is the second time I purchased. a vehicle at Smithtown Toyota with the same sales person Sean Dietz which I will always deal with him because of This is the second time I purchased. a vehicle at Smithtown Toyota with the same sales person Sean Dietz which I will always deal with him because of his friendliness and dedication to get you the best deal possible and the transaction was completed in a professional manner. I traded my 2013 Toyota Corolla for a brand new Toyota Camry SE. I will always recommend this dealership because of the way they treat you and they will try to get you exactly what you need. More
by Minnie
Employees Worked With
Sean Dietz
February 15, 2018
Preliminary review of the Toyota RAV4. Excellent experience. I've "bought" about 10 cars in my life time (not counting leasing); and I can honestly say it was my best experience EVER. Excellent experience. I've "bought" about 10 cars in my life time (not counting leasing); and I can honestly say it was my best experience EVER. Trish was polite, informative, and most importantly the sales pitch was with full transparency. I was presented with a test drive, explanation of the vehicle and full pricing terms. Sorry I could not purchase, as Toyota was not offering zero financing; so I ended up with KIA; which was even below my budget number........ More
by Mike Z.
Employees Worked With
February 10, 2018
Excellent! Louis Bilous was very helpful and knowledgeable during the whole process of obtaining our leased Toyota RAV. He answered all our questions. Set up our Louis Bilous was very helpful and knowledgeable during the whole process of obtaining our leased Toyota RAV. He answered all our questions. Set up our cell phones into the car and was very personable. He is an excellent representative of your company. More
by Lanze, J
Employees Worked With
February 02, 2018
Previous customer long ago ... glad I returned As a previous Toyota buyer in 1982 and 1991 from this dealership, I am impressed by the reputation and professional salesmanship demonstrated recently As a previous Toyota buyer in 1982 and 1991 from this dealership, I am impressed by the reputation and professional salesmanship demonstrated recently. the transaction was completed in professional manner. I leased the vehicle and will consider future transactions. More
by Phil
Employees Worked With
D. Rivas, Tim Payton
January 11, 2018
Good Dealer Experience I bought a Prius Prime at Smithtown Toyota and found the experience to be beneficial. My salesman, David Moshinsky, was very helpful. It took a while I bought a Prius Prime at Smithtown Toyota and found the experience to be beneficial. My salesman, David Moshinsky, was very helpful. It took a while to complete the transaction, but they were busy and there were other extenuating circumstances, but overall, I was pleased with the deal. More
by Andy829
Employees Worked With
December 14, 2017
dealership Very friendly and professional. Polite and takes the time to explain everything. I would highly recommend the dealership to others. They gave me a goo Very friendly and professional. Polite and takes the time to explain everything. I would highly recommend the dealership to others. They gave me a good trade in value onmy 2013 corolla. More
by top258
Employees Worked With
Meghan Dwyer
November 25, 2017
Courteous and Professional We picked up our brand new 2018 Toyota Highlander yesterday and can't say enough about our experience. Our salesman, Lou Bilous took his time to expla We picked up our brand new 2018 Toyota Highlander yesterday and can't say enough about our experience. Our salesman, Lou Bilous took his time to explain every feature of our car, linked both our phones to the Bluetooth connection, made sure we were comfortable with every aspect of the car before we pulled away. He even texted us today to see if we had any questions. Every person at the dealership was professional, friendly and courteous. That's the way to run a business! Thanks!! More
by Janet M
November 07, 2017
Excellent Lou was amazing! He got us the best deal for our needs. He was personable, funny and knowledgeable. I would highly recommend him to everyone. Lou was amazing! He got us the best deal for our needs. He was personable, funny and knowledgeable. I would highly recommend him to everyone. More
by Hallett5859
October 24, 2017
The best Toyota dealer The sales personnel were very knowledgeable and understood what I wanted. They stayed within my budget. They showed allvevicles that wanted to see. Th The sales personnel were very knowledgeable and understood what I wanted. They stayed within my budget. They showed allvevicles that wanted to see. The staff is very friendly More
by Alicia carramo
