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Smithtown Toyota

Smithtown, NY

4.8
1,097 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,097 reviews

December 16, 2016

Very Easy Sales Experience Louis was great as always! I have purchased a few Toyota's from Louis and once again he was great and he made the experience simple and fast! More

by Channy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2016 -

Smithtown Toyota responded

Thank you so much for your review, Channy! We sincerely appreciate you taking the time out of your day to do so. We'll make sure Louis hears of your kind words. Thank you again and have a great weekend! Lauren Karakasians, Customer Relations Manager

December 12, 2016

Great Sales Experience We went to Smithtown Toyota and were met with a friendly and knowledgable staff. Meghan Dwyer, our Sales Consultant, was professional, helpful and ver More

by JaySNorthportNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Farley, Meghan Dwyer
Dec 13, 2016 -

Smithtown Toyota responded

Thank you very much for the great feedback. We appreciate you taking the time to share your experience! Thank you especially for recognizing Meghan Dwyer. We hope to see you again soon. In the meantime, enjoy your new 4Runner! Lauren Karakasians, Customer Relations Manager

December 05, 2016

A Pleasurable Experience This is the second Rav 4 I have gotten from your dealership. The first one was leased and this one I purchased. Both times we dealt with Lou Bilous More

by Dwyer,Ken 923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Smithtown Toyota responded

Ken, thank you for your kind words! We sincerely appreciate your business and loyalty over the years. We hope you're enjoying your new vehicle, and as always, drive safe! Lauren Karakasians, Customer Relations Manager

November 30, 2016

Plesently Suprised Just had my 1 year scheduled service done on my Camry. This was included with the free Toyota care. Very professional and efficient, total time spent More

by tdjacw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

Smithtown Toyota responded

We're so pleased to hear about you and your wife's outstanding service experience with us! We're always here to ensure you have the most pleasant experience and we're thrilled to hear that's the case here. If you need anything else at all, just know that we're right around the corner! Lauren Karakasians, Customer Relations Manager

November 30, 2016

Toyota purchase Had good experience working with Keith at smithtown toyota. They were attentive and professional. I was able to get the vehicle at good terms and wit More

by A lynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Dec 05, 2016 -

Smithtown Toyota responded

Thank you very much for the great feedback. We appreciate you taking the time to share your experience! Thank you especially for recognizing Keith Williams. We hope to see you again soon! Lauren Karakasians, Customer Relations Manager

November 30, 2016

No Pressure Pleasant to deal with My wife and I were in search for a SUV we looked at the Pilot but wanted to see the Highlander. In my opinion the Highlander interior blows the Pilot More

by Peter S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Siemon
Dec 05, 2016 -

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review, Peter. It's customers like you that make it all worth it on our end. Mike is one of our core family members here at Smithtown Toyota and we'll be sure to pass along these kind words in his direction. Please let us know if you need anything at all moving forward—that's what we're here for! Lauren Karakasians, Customer Relations Manager

November 29, 2016

No Pressure Buying Experience Keith was excellent to work with as he is straightforward and not high-pressured. His willingness to work with you and to meet your budget was appreci More

by RealJonWong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Nov 30, 2016 -

Smithtown Toyota responded

We're so pleased to hear that you had a great experience with Keith and the rest of our team here at Smithtown Toyota! It's customers like you that truly make it all worth it. If there's anything else that we can do down the road, just let us know! Lauren Karakasians, Customer Relations Manager

November 29, 2016

Meghan was very helpful and professional. Meghan was great, helpful and ready to get what was needed. I would recommend her to other people. Meg offered assistance, water and came in on her d More

by Annie1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Nov 30, 2016 -

Smithtown Toyota responded

Annie, we're so pleased to help make your experience such an easy one! As you know, Meghan is truly one of the best here at Smithtown Toyota and we're so glad that you had another great experience. If you need anything else down the road, just know that we'll be there for you! Lauren Karakasians, Customer Relations Manager

November 29, 2016

Great experience buying a car and we owe that to Keith. Keith answered all my husbands questions and more and made the whole experience easy and painless. He went above and beyond our expectations. thank yo More

by anniedukes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Nov 30, 2016 -

Smithtown Toyota responded

Annie, we're so pleased to hear that you and your husband had a great experience with Julio and the rest of our team here at Smithtown Toyota! If you need anything at all down the road, just know that we'll be sure to be there for you. All the best! Lauren Karakasians, Customer Relations Manager

November 29, 2016

New purchase So while searching for my particular vehicle and emailing numerous dealers smithtown was the first to respond back. I was helped be keith who was able More

by tacomaguy17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Nov 30, 2016 -

Smithtown Toyota responded

We thank you so much for taking time out of your day to review your experience with Keith and the rest of our staff at Smithtown Toyota. At Smithtown, we are constantly striving for greatness and it makes it all worth it once we see reviews and experiences just like this. Thank you again! Lauren Karakasians, Customer Relations Manager

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