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Smithtown Toyota

Smithtown, NY

4.8
1,097 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,097 reviews

November 01, 2016

Got exact truck I wanted with the best service avaliable I'm extremely happy with the service. My salesman spent a huge portion of his busy day to help me decide exactly what truck with exactly what features More

by No longer a ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback with us. We appreciate your business and recent transformation from Ford to Toyota! Feel free to stop by if you need any assistance in the future and we look forward to working with you for many years to come! Lauren Karakasians, Customer Relations Manager

October 31, 2016

Just bought a new Corolla Very easy to buy car form this dealership. No pressure or BS from salesman, upfront and honest. Also the Fiance guy, Jeff was very good. Will be reco More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bratisax, Sean Dietz
Nov 01, 2016 -

Smithtown Toyota responded

Stan, we truly appreicate you taking the time to leave such an amazing review about our dealership, sales and finance teams. We are glad you had such an enjoyable car buying experience and we look forward to working together for many years to come. Drive safe! Lauren Karakasians, Customer Relations Manager

October 29, 2016

Great service I have known Larissa for 20 years and she has handled the cars in my family for as long as I have had Toyotas. Any issues with my cars are solved ver More

by Jeremey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Smithtown Toyota responded

Jeremy, thank you for your review! It's amazing to hear how shopping at Smithtown Toyota has become a family tradition. We hope to continue serving you and your family for years to come! Lauren Karakasians, Customer Relations Manager

October 29, 2016

A pleassure to work with. My family has been dealing with both Chris Malerba in Sales and Larisa Racenis in Service for years. Both are so easy and a pleasure to work with...f More

by mb919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Malerba
Oct 31, 2016 -

Smithtown Toyota responded

We so appreciate your review and business over the years! It warms our heart to hear that you have continue to shop with us year after year. Please let us know if we can help in any way moving forward. Thanks again! Lauren Karakasians, Customer Relations Manager

October 28, 2016

great service!!! my sales man keith was amazing! No B.S. Great price, Great service>> my sales man Keith was amazing!!! beat out every other dealer I went to. Keith took the time to go over the new truck wit More

by billpro
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 28, 2016 -

Smithtown Toyota responded

Bill, thank you for an amazing review and we are happy you found us so helpful! We truly hope you're enjoying your vehicle, and as always, drive safe! Lauren Karakasians, Customer Relations Manager

October 28, 2016

Very good place to buy a new car Salesperson called, arranged for my visit, gave me more than another dealer would for my trade in and discounted sticker price. Did the deal the same More

by mw390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 28, 2016 -

Smithtown Toyota responded

We very are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road! Lauren Karakasians, Customer Relations Manager

October 28, 2016

knowledgable,friendly, We were taken care of in a friendly manner without pressure. Our car was not on the lot but it was found in the area and delivered very quickly to Sm More

by fritz48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Meehan, finance director, Keith Williams
Oct 28, 2016 -

Smithtown Toyota responded

Thank you so much for your wonderful review! We're so glad to hear you had a great experience. Thank you for coming in to see us at Smithtown Toyota! Lauren Karakasians, Customer Relations Manager

October 27, 2016

Amazing experience at Smithtown Toyota Amazing experience buying my RAV4. Lou was very knowledgeable and taught me everything to know about my new car. Stacy was very thorough and helpful w More

by Jc9641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Meehan
Oct 28, 2016 -

Smithtown Toyota responded

Thank you very much for taking the time to leave such a great review! We're happy to hear you had such a positive experience while in our dealership. We hope you're enjoying your new RAV4! Lauren Karakasians, Customer Relations Manager

October 26, 2016

Best Toyota dealer on Long Island This is the 3rd Toyota Truck we bought the past 3 years, each time after checking out a few other dealers in the area just for due diligence, we alway More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy, Diego, Ben Zimmet, Sean Dietz
Oct 28, 2016 -

Smithtown Toyota responded

Matthew, thank you so much for your amazing review! We truly appreciate the kind words about our team members. They are some of the very best and it means so much to us to hear this praise. We strive to make sure all of our customers leave the dealership satisfied and I’m glad we were able to do that for you guys! Please let us know if there’s ever anything we can help you with and we hope you're enjoying your new truck! Lauren Karakasians, Customer Relations Manager

October 25, 2016

Completely Satisfied Fast, courteous and great service provided to me buy Smithtown Toyota on my recent visit. Larissa treated me great and I was in and out within 30 minu More

by Rbiz721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Smithtown Toyota responded

We are so glad to hear it! Thank you for taking the time to leave a review about your last experience. We know Larisa would love to hear your feedback so we'll pass it along to her as well. Please reach out if you need us for any reason, any time. Thanks again! Lauren Karakasians, Customer Relations Manager

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